Sign in

Pacific Rim Landscape

Sharing is caring! Have something to share about Pacific Rim Landscape? Use RevDex to write a review
Reviews Pacific Rim Landscape

Pacific Rim Landscape Reviews (3)

Manchester Collision has the worst customer service I have ever experienced from any business I contacted Manchester Collision on September 19th to review my appraisal They agreed that they could do the work, but could not fit me in for an appointment to assess my car until 10/ Having made an appointment, my assumption was that they would be assessing my car that day or at least that week It took them working days to even touch my car with zero communication And that was only the beginning After three times being called and told my car was not going to be done when promised and getting a revised date, I asked why I was told that my car was not a priority because of the insurance company that was paying for the work and other cars that came in after mine were being serviced first, causing me to be in a rental with Enterprise, a business with which they have a deal, for an unnecessary amount of time and wasting insurance money Had they been honest about their business practices, I would have taken my car somewhere else instead of waiting two months for my car to be fixed and having to deal with their very poor customer service (I didn't get notified it was ready until 11/and I was on vacation and couldn't return the rental) I also had asked for a timeline of what had been happening to my car and realized that they had not been honest about my car's status all the time Along the way, they did not act like they cared about me, my feelings, or my car After reading others' reviews on google and yelp, I realized that I was not the only one I hope that people will stop giving them business so they get the message and clean up their customer service practices They are deceptive, discriminatory, dishonest, and indifferent to their customers' needs Although they did pay for the couple extra days of rental the insurance wouldn't pay for and I have not found anything wrong with their work on my car (other than they did not fix my trunk as I asked them to do at least three times that has failed after previous work they had done), I would never recommend this business as it was an extremely stressful and horrible experience

Manchester Collision has the worst customer service I have ever experienced from any business. I contacted Manchester Collision on September 19th to review my appraisal. They agreed that they could do the work, but could not fit me in for an appointment to assess my car until 10/3. Having made an appointment, my assumption was that they would be assessing my car that day or at least that week. It took them 8 working days to even touch my car with zero communication. And that was only the beginning. After three times being called and told my car was not going to be done when promised and getting a revised date, I asked why. I was told that my car was not a priority because of the insurance company that was paying for the work and other cars that came in after mine were being serviced first, causing me to be in a rental with Enterprise, a business with which they have a deal, for an unnecessary amount of time and wasting insurance money. Had they been honest about their business practices, I would have taken my car somewhere else instead of waiting two months for my car to be fixed and having to deal with their very poor customer service (I didn't get notified it was ready until 11/17 and I was on vacation and couldn't return the rental). I also had asked for a timeline of what had been happening to my car and realized that they had not been honest about my car's status all the time. Along the way, they did not act like they cared about me, my feelings, or my car. After reading others' reviews on google and yelp, I realized that I was not the only one. I hope that people will stop giving them business so they get the message and clean up their customer service practices. They are deceptive, discriminatory, dishonest, and indifferent to their customers' needs. Although they did pay for the couple extra days of rental the insurance wouldn't pay for and I have not found anything wrong with their work on my car (other than they did not fix my trunk as I asked them to do at least three times that has failed after previous work they had done), I would never recommend this business as it was an extremely stressful and horrible experience.

After getting a quote on my sons vehicle we received an appointment to get the vehicle fixed about 3 weeks out. We dropped the vehicle off as a night drop due to my work hours. We picked the car up 4 days later and the damage was fixed (front passenger side) but the vehicle had been rummaged through and change he had in his vehicle (coins from different countries) had been stolen. He didn't leave anything else valuable in his car. I called and spoke to one of the employees about the theft and I was told the unfortunately they aren't responsible and don't have any control of their staff stealing. ARE YOU SERIOUS!!!! Maybe install some cameras or make sure their is only one employee allowed in the vehicle so you can weed the thieves out of your business. I have left both my vehicles at a dealership for service and never had anything stolen. Manchester Collision is a joke. I will use [redacted] from now on!!!!!!!!!

Check fields!

Write a review of Pacific Rim Landscape

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Pacific Rim Landscape Rating

Overall satisfaction rating

Address: 8294 Allport Ave, Whittier, California, United States, 90670-2106

Phone:

Show more...

Add contact information for Pacific Rim Landscape

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated