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Pacific West Construction & MNTNC

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Reviews General Contractor Pacific West Construction & MNTNC

Pacific West Construction & MNTNC Reviews (2)

First off the gentleman who submitted the compliant is not our customer, but rather a tenant for our customer.  The timing of when his requests were processed by the property management company has nothing to do with our company.  Once his work orders were input we called immediately to...

schedule appointments.  The tenant refused entry for us to perform the approved maintenance and when he was available to provide access for us it had stopped raining and under those circumstances it was impossible to try and resolve his leaking ceiling issues inside the unit. We still made an attempt and came out that day, we were refused access again once there and proceeded to try and resolve the leak by patching the roof from the outside. He would not be aware of any repairs outside his unit, as this would be between us and the property management company. This tenant is a serial complainer about businesses so that he can get credits and free things.  Please check his entire Yelp profile which has a myriad of similar complaints for which owners were forced to give concessions for his approval. Furthermore, his Yelp posting was removed for violating their policies. We take pride in our quality of work and strive to complete all repairs timely while working with our customer, the property management company.
Thank you
Zack H[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

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