Packys Brokerage Co

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I want proof with my signature that this was explained to me orally and in writtenHaving it posted in office makes absolutely no sense if I have never been to the officeI want a copy of this explained to me with my signature proving I was told of this ridiculous chargeWhy wasn't I charged percent for every propane fill up on top of their outlandish billpercent for them to get their own tanks is ridiculousIf the next person moves in there and chooses to use another company they will charge them percent to remove their tanksThis company is crooked to say the leastNot only is their customer service disgusting but also their made up billing policiesMaybe one day they will learn to treat people with respect instead to stealing from them and the business might have a chance to be successful In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

A 15% handling fee is applied to the account for removing the propane from the tank and restockingThe notice for the 15% handling fee is posted in our office and it is also explained to the customer when a request is made to end service
The provided documentation supports all actions taken by
Weaver Gas and hopefully will provide a better clarification for the customer

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
I want proof with my signature that this was explained to me orally and in written. Having it posted in office makes absolutely no sense if I have never been to the office. I want a copy of this explained to me with my signature proving I was told of this ridiculous charge. Why wasn't I charged 15 percent for every propane fill up on top of their outlandish bill. 15 percent for them to get their own tanks is ridiculous. If the next person moves in there and chooses to use another company they will charge them 15 percent to remove their tanks. This company is crooked to say the least. Not only is their customer service disgusting but also their made up billing policies. Maybe one day they will learn to treat people with respect instead to stealing from them and the business might have a chance to be successful.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Weaver Gas regarding complaint ID [redacted].Sincerely,[redacted]