From: Mark *** [mailto:m***@russellsmith.com] Sent: Monday, November 07, 12:PM To: drteam Subject: RE: Customer Review Notification Complaint #*** We have notified Ms*** that as an accommodation we will replace her
airbags and provide her with alternative transportation during the repairMs*** has accepted our offerThe logistics of the repair are being worked out now Mark *** Vice President (O) 713-663-(C) 713- 854-m***@russellsmith.com
From: Mark *** [mailto:m***@russellsmith.com] Sent: Monday, November 07, 12:PM To: drteam Subject: RE: Customer Review Notification Complaint #*** We have notified Ms*** that as an accommodation we will replace her
airbags and provide her with alternative transportation during the repairMs*** has accepted our offerThe logistics of the repair are being worked out now Mark *** Vice President (O) 713-663-(C) 713- 854-m***@russellsmith.com