Pact, Inc

Initial Business Response /* (1000, 5, 2015/08/02) */
We can confirm our Customer Experience Team has followed up via email and processed a partial refund in accordance with the terms and conditions the user agreed to when signing up for Pact

Initial Business Response /* (1000, 5, 2015/07/02) */
Contact Name and Title: *** CX Team
Contact Email: ***@pactapp.com
We can confirm we have followed up with Ms*** via our help desk

Initial Business Response /* (1000, 5, 2015/07/19) */
Contact Name and Title: [redacted] Team
Contact Email: [redacted]@pactapp.com
We can confirm that the user was not charged in error and that her account was deleted per her request.

Initial Business Response /* (1000, 7, 2015/07/02) */
Contact Name and Title: [redacted] CX Team
Contact Email: [redacted]@pactapp.com
We can confirm that [redacted] reached out to our support team before the close of the Pact week and that we processed her account for deletion per her request before...

any charges were issued.
More information can be found in our Pact policy www.pactapp.com/legal/tos
Initial Consumer Rebuttal /* (2000, 9, 2015/07/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)
My account was closed and I was not charged at all. However, I do feel this information could be clearly communicated PRIOR to signing up.