Pad System Technologies Reviews (%countItem)
Pad System Technologies Rating
Address: 3877 Grand View Blvd, Los Angeles, California, United States, 90066-4414
Phone: |
Show more...
|
Add contact information for Pad System Technologies
Add new contacts
ADVERTISEMENT
The PadShare service claims to have an image capture tool where images can be browsed to on the users computer and uploaded into the software and converted to CAD. When I subscribed and was unable to find the tool shown in the video, it was no where to be found. I contacted customer service and after a full hour and trying to explain the video, the feature that is advertised, I was told that there is a separate peice of hardware for an additional fee to digitize scanned pieces. This did not fit what the video showed as a major feature of the software. When I dug into the video comments, it was stated that it would be available that year. The video was posted in 2017. This is false advertising. Not where does it say it's in development or coming soon. It seems as though that feature is included in the subscription but it is not, nor did the rep even know what it was so it quiet possibly isn't in development at all.
Product_Or_Service: Cloud based subscription to Padshare
Order_Number: Transaction ID: ***
Account_Number:
Other (requires explanation) I would first like the false advertising either removed or updated to reflect that it has been in development since 2017 and when it will be completed. Second, I would like the company to either digitize the 5 files I need digitized or send me the equipment that is needed to do what they advertised the software was capable of. I would like to continue using the software but feel they should also be accountable for the false claims and represent truth in advertising!
They have rectified this by providing the portion of the software they said wasn't available. Their customer service department reached out and added it for me.