PAG Bedford A1 Reviews (1)
On 10/5/13 I went to purchase a 2007 Lexus350 w/ $500 cash and a 2006 Nissan Armada SE w/ 170k miles as trade. I have owned this truck for 8 years. I received my discharged from a Ch.7 Bankruptcy in 6/13. In trying to rebuild myself and wanted to get a car with fewer miles I came to Audi of Bedford. I had other dealership calling to complete the sell for the vehicle I wanted. Kareem was my 1st point of contact and then an Iris Kopsick. The paper was completed. On the day I was to bring my vehicle in for review and rec trade value, I test drove new car. The car already had 30day tags on but I never notice until later that the tags exp on 10/3/13. I received an msg from Brad regarding title for trade. I called dealership regarding my title /memorandum for car and to respond to Brad. I was advised by Brad that they have held my Title/Memorandum until they received the title for trade. I called to see if this was legal and I was advise that it is not and to contact OH Attorney General Office. (Consumer Fraud)I called and spoke with a Melissa (title dept), Kareem (Salesman) and Brad (Finance). All have push blame back and forth. I also learned from Melissa that a Lien was place on my trade from previous debt included in bankruptcy. I had no knowledge of this. I have been advise that I need to contact the lien holder and request a lien release. Upon calling I was advise that I am to satisfy a debt which was included in a bankruptcy. I am a single mother of 3 and choose to complete bankruptcy to clear credit so I could prepare for my oldest who will go to college in 2015. If I had of known I would have ask if down pymt could be included in vehicle purchase. Now I am being advise that I am financially responsible for a 2007 Lexus 350 that has expired and can't be driven, which prohibits me from going to work.Now my livelihood is at risk because someone is choosing to violate OH Law which states that a dealership has 30 days to provide a Title and Memorandum to customer. There is a penalty if the new owner does not change the title into their name within 30 calendar days from the date of assignment. The penalty is $5.00 in addition to all other appropriate fees. According to OH Law and OH BMV Regulations: The dealer is required to provide you (or your lien holder) with the title within 30 days of the purchase date. Audi of Bedford is refusing to honor this Law. I'm imploring the assistance of the Ohio Attorney General Office in this matter. I feel that this information should have been verified prior to the Lemon law sale expiration or time frame where I could have given car back and received my truck back. I have been advised that Audi auctioned off my previous vehicle and no longer have the truck. How did they sell the truck? They should be reviewed regarding the sales and professional and ethical tactics with customers. PLEASE HELP ME!