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PAG Santa Ana B1 Inc

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I went to purchase a vehicle when the sales lady, [redacted], told me the car has been on the lot 100 days and they marked it down to move it. She failed to ask about how I was going to purchase the vehicle and attempted to show me a car fax from August 2013, five months old! When I told her I had a trade she said I should have told her sooner, I'm sorry she's the sales person, she should have asked. Then her and her finance manager we're taking their sweet time surfing the internet and my children were getting hungry so I told them I wanted to leave and get something to eat real quick.n they both asked if I wanted to come back at a later date because they close at 7 and it was already 6. They completely low balled me on my trade and when I called another dealership and got a trade value from them, [redacted]'s response was "So, you're going to get one of those?" Then proceeded to try to talk down about my vehicle, as if she had a clue what she was talking about. She was very rude and confident she would not be reprimanded when she told me to go to her manager and wished me good luck. Unfortunately, she was texting me so I have the conversation saved on my phone.

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Description: Auto Dealers - New Cars

Address: 1500 Auto Mall Dr, Santa Ana, California, United States, 92705


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