Painesville Dental Group, Ltd.

This complaint has now been received and will be sent to a supervisor for review. A supervisor will contact the home owner within hours

This complaint had been reviewed and was responded to directly with the home owner. A supervisor has addressed and resolved the issue

Revdex.com:
I have reviewed
the response made by the business in reference to complaint ID 10712263, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
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A service person ( Sean) called on Monday July 13, to say he would be coming by after p.mHe never showedOn Wednesday July 15, Sean called again to say he was coming around p.mthat day. He showed up about p.m., took some readings. As of today, July 22, we have not heard back from Sean or Davie Shoring. . It took well over a month to get someone to respond to the original call. No excuse. And as you can see, it has already been a week and no one has got back with me regarding the readings taken on July 15th. Davie Shoring's call back response time is unacceptable

As part of Davie Shoring's Call Back procedures, appointments are scheduled according to availability of the supervisors. The home owner has been contacted and an a supervisor has made an inspectionand the results are being reviewed by our staff