Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Hi, I am confused because this email mentions a refund, but an employee of Paint ( [redacted] ) contacted us and came to our house to determine how to repair the paint jobFor this reason, I thought we were getting the paint job repaired He has not set a date for the repairsWe would like to wrap up the repairs no later thanAugust 11thAre there limitations on how long the business has to complete the repair? Best, [redacted]
We hired paint to repair our ceiling We were promised that the job would be done to our satisfaction and the job would be checked first before we were expected to pay The job was sloppy, the ceiling did not have a second coat They had to use our hair dryer as they did not have enough equipment The painter was cleaning equipment at the spigot outside our house next to the brick I had to stop him as I was afraid that paint would spray on my house The paint was splashed on my cabinets Caulking was not done It took several calls and month to resolve the issue I had a second appointment with ***, the original sales person on a second day and was supposed to have another crew complete the job but she evidently "forgot" about the 2nd appointment I never did speak with the business owner I guess we were not important enough No one came to check the job and complete the job to our satisfaction until we made several phone calls It was a terrible ordeal and I would never recommend this company
[redacted] ***, My name is [redacted] and I'm the Office Manager here at Paint CorporationI do apologize for the delay in getting back to you in regards to your issueI was not aware that there was an issue last year in regards to the work that was completed by Paint CorporationWe will gladly refund you the money for the work that was not to your satisfactionIn the future if there is an issue please do not hesitate to call me at [redacted] Regards, [redacted]
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Hi, I am confused because this email mentions a refund, but an employee of Paint ( [redacted] ) contacted us and came to our house to determine how to repair the paint jobFor this reason, I thought we were getting the paint job repaired He has not set a date for the repairsWe would like to wrap up the repairs no later thanAugust 11thAre there limitations on how long the business has to complete the repair? Best, [redacted]
We hired paint to repair our ceiling We were promised that the job would be done to our satisfaction and the job would be checked first before we were expected to pay The job was sloppy, the ceiling did not have a second coat They had to use our hair dryer as they did not have enough equipment The painter was cleaning equipment at the spigot outside our house next to the brick I had to stop him as I was afraid that paint would spray on my house The paint was splashed on my cabinets Caulking was not done It took several calls and month to resolve the issue I had a second appointment with ***, the original sales person on a second day and was supposed to have another crew complete the job but she evidently "forgot" about the 2nd appointment I never did speak with the business owner I guess we were not important enough No one came to check the job and complete the job to our satisfaction until we made several phone calls It was a terrible ordeal and I would never recommend this company
[redacted] ***, My name is [redacted] and I'm the Office Manager here at Paint CorporationI do apologize for the delay in getting back to you in regards to your issueI was not aware that there was an issue last year in regards to the work that was completed by Paint CorporationWe will gladly refund you the money for the work that was not to your satisfactionIn the future if there is an issue please do not hesitate to call me at [redacted] Regards, [redacted]