Paintballgodz.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.  The following are issues that I have with the business's so called response.
1)  They repeatedly spelled my name wrong.
2)  I was lead to believe my trailer would be paid off and I've attached supporting documentation.
3)  I was never asked to come there with the title, hence the emails and texts supporting a payoff by the dealership.
4)  I asked Hitch RV to produce the original sales lead they received which contained my clear and concise offer of trading them my RV, provided they paid it off, and offering them $22,000 "out the door" for their leftover camper.  I realize that my offer was $4,000 below the NADA "low retail" price, however, for a leftover model from 2016, it was not extraordinarily low.  I have made very similar deals with car dealerships in the past where they gave me more than what my trade was worth and lowered the sale price of the vehicle by more than $10,000.  This is not uncommon.  In the end, we agreed on $21,000 "out the door", which by my understanding, in the sales industry, means "when everything is said and done".
 
5)  The person accused me of attempting to "conn" them.  This is quite insulting considering that I am a Police Officer with nine years experience and have never committed any crimes.
 
6)  The person claims that I priced the trailer at "many other dealers" although he has absolutely no clue as to whether I priced it anywhere else.
 
7)  The trade in value he speaks of is not correct and is obviously negotiable anyway.  [redacted]  My trade had a suggested list price of $18,700.  Any trade in for that price or below would allow room for profit.
 
   It is quite clear through the documentation shown above that [redacted] and I discussed paying off my trailer despite their claims of not knowing anything about it.  As for the sales quote sent to me  via email and text, I admit that it does not include a payoff.  However, I thought that there would be a separate agreement for that, especially given our conversation.  The quote I was sent was merely so that I could get my loan of $21,000.00.  If I planned on paying my own camper off, I would have gotten a loan for more than $30,000.
 
     At this time, I'm asking that Hitch RV honor the deal that I agreed to with them.  I am also asking that they produce the original sales lead that I sent them via the internet and their own webpage.  In that, they will see that my offer was clear from the very beginning and that [redacted]'s response was "we are definitely in the ballpark".  At the very least, I would like to recover my lost wages from a day of work which would be $512.
Regards,
[redacted]