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Painting by Howard

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Painting by Howard Reviews (2)

Business Response to a Complaint cellpadding="0"> Complaint ID#: [redacted] Company Name: Painting by Howard Company Contact: [redacted] Company Phone: [redacted] Company Email: [redacted] Person Who Sent the Complaint: [redacted] Staff Member: [redacted] Response: I have worked with the [redacted] for over the last ten yearsI met with [redacted] on 6/25/She wanted an estimate for painting two bathroomsI told her it would be $and she asked if I could paint only the walls in the two bathrooms for cheaperI told her $and she proceeded to tell me that they were having financial difficulties, were down to one car and for the last seven years [redacted] was living upstairs and she was living downstairs and they were looking to sell the houseSo we agreed to paint walls only for $as long as both bathrooms were the same colorWhen I arrived to paint ***'s bathroom there was a note taped to the towel bar asking me to remove it, which I did--In the other bathroom there was no note on the towel bar so I painted around itSo when they asked me to come back and remove the towel bar I told her I would when I had the chance and also told her I was not making any money painting two bathrooms for $and going back to remove the towel bar/spackle the holes and touch it upBefore paying for the job she asked me to paint the trim which was not part of the agreement- I touched up the trim in both bathrooms--Whenever I work for the [redacted] they ask me to do things without getting paid-examples: Spent an hour cleaning glue from their floor from an old carpet they had removed-power-washed the concrete pad-touch up a red stain on their kitchen countertop-also the last time I worked for them when the job was over [redacted] asked to pay in installments and the last check he gave me bouncedAlso in his bathroom [redacted] leaves him notes to remember to clean up after himself as if he has some kind of forgetting illness or is unable to take care of things himselfAlso this visit he asked me to replace a piece of trim that was missing in his kitchenIt is a very difficult environment to work in-they argue over what they want done or can afford-I have been in business for thirty years without a complaint and try to make every customer happy Sent on: 9/8/6:51:PM Sent by:

Business Response to a Complaint
cellpadding="0">

Complaint ID#:


[redacted]


Company Name:


Painting by Howard


Company Contact:


[redacted]


Company Phone:


[redacted]


Company Email:


[redacted]


Person Who Sent the Complaint:


[redacted]


Staff Member:


[redacted]


Response:
I have worked with the [redacted] for over the last ten years. I met with [redacted] on 6/25/14. She wanted an estimate for painting two bathrooms. I told her it would be $300 and she asked if I could paint only the walls in the two bathrooms for cheaper. I told her $250 and she proceeded to tell me that they were having financial difficulties, were down to one car and for the last seven years [redacted] was living upstairs and she was living downstairs and they were looking to sell the house. So we agreed to paint walls only for $200 as long as both bathrooms were the same color. When I arrived to paint [redacted]'s bathroom there was a note taped to the towel bar asking me to remove it, which I did--In the other bathroom there was no note on the towel bar so I painted around it. So when they asked me to come back and remove the towel bar I told her I would when I had the chance and also told her I was not making any money painting two bathrooms for $200 and going back to remove the towel bar/spackle the holes and touch it up. Before paying for the job she asked me to paint the trim which was not part of the agreement- I touched up the trim in both bathrooms--Whenever I work for the [redacted] they ask me to do things without getting paid-examples: Spent an hour cleaning glue from their floor from an old carpet they had removed-power-washed the concrete pad-touch up a red stain on their kitchen countertop-also the last time I worked for them when the job was over [redacted] asked to pay in installments and the last check he gave me bounced. Also in his bathroom [redacted] leaves him notes to remember to clean up after himself as if he has some kind of forgetting illness or is unable to take care of things himself. Also this visit he asked me to replace a piece of trim that was missing in his kitchen. It is a very difficult environment to work in-they argue over what they want done or can afford-I have been in business for thirty years without a complaint and try to make every customer happy.
Sent on: 9/8/2014 6:51:18 PM
Sent by: 68.32.229.146

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Address: 2145 Leafmore Dr, Decatur, Georgia, United States, 30033-1910

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