Paisano's

We ordered a pizza from this establishment tonight. We were shocked to see our pizza all jumbled up in the pizza box. It appears the pizza was dropped and they still delivered it. The slices were disjointed in most areas and piled up in the corner. We took pictures and contacted the store. The manager said it's normal for the pizza to slide to one side. I explained to him this is more than pizza sliding to the side. He was so defensive. This level of service is unacceptable. We requested them to cancel the transaction and pick up the pizza. This was an hour ago and no one has come to pick it up.

December 23, 2014
Dear [redacted]:
I am writing in response to a letter our corporation received dated 12/13/14, regarding ID [redacted]; a complaint from [redacted].We responded to [redacted] in writing on 12/13/14 and have made multiple, unsuccessful attempts to contact her at...

the contact phone listed on her Customer Information provided (###-###-####).In good faith, we have refunded the $3.00 disputed amount noted in the complaint.
Please contact me directly if I may of any further assistance.
Sincerely,Colleen S
VP, Organizational Development