Pak Mail North Austin (US350)

Hello Ms***, ? We are very sorry to hear about the inconvenienceWe've checked our database and have no record of *** ***; whenever a customer sends a package using our services, we have to take their information in order to process the saleIt's possible that Ms*** paid for the
postage before entering our store, in which case we are unable to provide her with a refundHowever, if Ms*** is able to provide a tracking number for her package we will gladly help her find it? We also checked our sales history for June 15th and the surrounding days and found no sales in which our faxing service was utilizedFurthermore, in this store it's our policy to give the customer a confirmation sheet after a fax has been sent, detailing the amount of pages successfully delivered? to the receiving partyUnfortunately, unless Ms*** is capable of providing us with a receipt from our outlet, we will not be able to assist her? If you have any further questions, please do not hesitate to contact me at this email? Thank you very much, ? - ***

Hello Ms. [redacted],   We are very sorry to hear about the inconvenience. We've checked our database and have no record of [redacted]; whenever a customer sends a package using our services, we have to take their information in order to process the sale. It's possible that Ms. [redacted] paid for the...

postage before entering our store, in which case we are unable to provide her with a refund. However, if Ms. [redacted] is able to provide a tracking number for her package we will gladly help her find it.   We also checked our sales history for June 15th and the surrounding days and found no sales in which our faxing service was utilized. Furthermore, in this store it's our policy to give the customer a confirmation sheet after a fax has been sent, detailing the amount of pages successfully delivered to the receiving party. Unfortunately, unless Ms. [redacted] is capable of providing us with a receipt from our outlet, we will not be able to assist her.   If you have any further questions, please do not hesitate to contact me at this email.   Thank you very much,   - [redacted]