Sign in

PALA SUPPLY COMPANY

14425 N Interstate 27, Lubbock, Texas, United States, 79403-8221

Sharing is caring! Have something to share about PALA SUPPLY COMPANY? Use RevDex to write a review
Reviews School Supplies PALA SUPPLY COMPANY

PALA SUPPLY COMPANY Reviews (%countItem)

Heavily Elevated Price for 8 ounce bottle of hand sanitizer during COVID 19 outbreak.
$24.60 for one 8 ounce bottle.
I purchased 2 bottles which came to $49.20.
Shipping and handling was $12.94.
Total cost for two 8 ounce bottles of hand sanitizer was $62.14.

For some reason when I placed the order, I was under the impression that $24.60 was for 6 bottles of 8 ounce hand sanitizer ... not for 1 bottle.
Product_Or_Service: Germ-X Original Hand Sanitizer 8 fl. oz.
Order_Number: ***
Account_Number: XXXXXX

Desired Outcome

Billing Adjustment I feel that I was taken advantage of during a scary and uneasy time in the world. I would like to be charged appropriate value equivalent for the product ... not 6 times it's worth. A bill adjustment with refund would be appreciated. If no bill adjustment is available, I appreciate additional product be sent to be comparable value for what I paid.

PALA SUPPLY COMPANY Response • Apr 06, 2020

Contact Name and Title: Larry *** Sales Manager
Contact Phone: 8067484100
Contact Email: ***@schoolsupplypacks.com
April 6, 2020
Hello Julie, We apologize for the confusion on your order. We will give you a billing adjustment on your order. We will refund your credit card that was used for order no. *** The price for 6 bottles in a box as you thought is $4.10 per bottle. You bought 2 bottles which would cost $8.20. You paid $49.20 for 2 bottles. We will give you a credit for $41.00 ($49.20 - $8.10). Please allow 5 days for the credit to appear on your credit card statement. Thank you

Heavily Elevated Price for 8 ounce bottle of hand sanitizer during COVID 19 outbreak.
$24.60 for one 8 ounce bottle.
I purchased 2 bottles which came to $49.20.
Shipping and handling was $12.94.
Total cost for two 8 ounce bottles of hand sanitizer was $62.14.

For some reason when I placed the order, I was under the impression that $24.60 was for 6 bottles of 8 ounce hand sanitizer ... not for 1 bottle.
Product_Or_Service: Germ-X Original Hand Sanitizer 8 fl. oz.
Order_Number: ***
Account_Number: XXXXXX

Desired Outcome

Billing Adjustment I feel that I was taken advantage of during a scary and uneasy time in the world. I would like to be charged appropriate value equivalent for the product ... not 6 times it's worth. A bill adjustment with refund would be appreciated. If no bill adjustment is available, I appreciate additional product be sent to be comparable value for what I paid.

PALA SUPPLY COMPANY Response • Apr 06, 2020

Contact Name and Title: Larry *** Sales Manager
Contact Phone: 8067484100
Contact Email: ***@schoolsupplypacks.com
April 6, 2020
Hello Julie, We apologize for the confusion on your order. We will give you a billing adjustment on your order. We will refund your credit card that was used for order no. *** The price for 6 bottles in a box as you thought is $4.10 per bottle. You bought 2 bottles which would cost $8.20. You paid $49.20 for 2 bottles. We will give you a credit for $41.00 ($49.20 - $8.10). Please allow 5 days for the credit to appear on your credit card statement. Thank you

Heavily Elevated Price for 8 ounce bottle of hand sanitizer during COVID 19 outbreak.
$24.60 for one 8 ounce bottle.
I purchased 2 bottles which came to $49.20.
Shipping and handling was $12.94.
Total cost for two 8 ounce bottles of hand sanitizer was $62.14.

For some reason when I placed the order, I was under the impression that $24.60 was for 6 bottles of 8 ounce hand sanitizer ... not for 1 bottle.
Product_Or_Service: Germ-X Original Hand Sanitizer 8 fl. oz.
Order_Number: ***
Account_Number: XXXXXX

Desired Outcome

Billing Adjustment I feel that I was taken advantage of during a scary and uneasy time in the world. I would like to be charged appropriate value equivalent for the product ... not 6 times it's worth. A bill adjustment with refund would be appreciated. If no bill adjustment is available, I appreciate additional product be sent to be comparable value for what I paid.

PALA SUPPLY COMPANY Response • Apr 06, 2020

Contact Name and Title: Larry *** Sales Manager
Contact Phone: 8067484100
Contact Email: ***@schoolsupplypacks.com
April 6, 2020
Hello Julie, We apologize for the confusion on your order. We will give you a billing adjustment on your order. We will refund your credit card that was used for order no. *** The price for 6 bottles in a box as you thought is $4.10 per bottle. You bought 2 bottles which would cost $8.20. You paid $49.20 for 2 bottles. We will give you a credit for $41.00 ($49.20 - $8.10). Please allow 5 days for the credit to appear on your credit card statement. Thank you

Heavily Elevated Price for 8 ounce bottle of hand sanitizer during COVID 19 outbreak.
$24.60 for one 8 ounce bottle.
I purchased 2 bottles which came to $49.20.
Shipping and handling was $12.94.
Total cost for two 8 ounce bottles of hand sanitizer was $62.14.

For some reason when I placed the order, I was under the impression that $24.60 was for 6 bottles of 8 ounce hand sanitizer ... not for 1 bottle.
Product_Or_Service: Germ-X Original Hand Sanitizer 8 fl. oz.
Order_Number: ***
Account_Number: XXXXXX

Desired Outcome

Billing Adjustment I feel that I was taken advantage of during a scary and uneasy time in the world. I would like to be charged appropriate value equivalent for the product ... not 6 times it's worth. A bill adjustment with refund would be appreciated. If no bill adjustment is available, I appreciate additional product be sent to be comparable value for what I paid.

PALA SUPPLY COMPANY Response • Apr 06, 2020

Contact Name and Title: Larry *** Sales Manager
Contact Phone: 8067484100
Contact Email: ***@schoolsupplypacks.com
April 6, 2020
Hello Julie, We apologize for the confusion on your order. We will give you a billing adjustment on your order. We will refund your credit card that was used for order no. *** The price for 6 bottles in a box as you thought is $4.10 per bottle. You bought 2 bottles which would cost $8.20. You paid $49.20 for 2 bottles. We will give you a credit for $41.00 ($49.20 - $8.10). Please allow 5 days for the credit to appear on your credit card statement. Thank you

Check fields!

Write a review of PALA SUPPLY COMPANY

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

PALA SUPPLY COMPANY Rating

Overall satisfaction rating

Address: 14425 N Interstate 27, Lubbock, Texas, United States, 79403-8221

Phone:

Show more...

Web:

This website was reported to be associated with PALA SUPPLY COMPANY.



E-mails:

Sign in to see

Add contact information for PALA SUPPLY COMPANY

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated