Palace Construction Corporation

I called [redacted] to verify the upgrade on garbage They confirmed it did On May 13th I called in to upgrade and it took effect May 18th, the next garbage day I also emailed [redacted] asking her if she has the upgraded can (gallon) I will be in contact with [redacted] making sure she and the issues at hand are taken care of Thank you Keya

Complaint: [redacted] I am rejecting this response because: it only covered small part of my complaintPlease see the attached documents of the follow up email Keya, the manager, sent meAlso included in the email is my response with my expectationsThey still have done nothing to address the many, un-resolved maintenance issues, or the severe customer service issues within the companySincerely, [redacted] ***

I called [redacted] to verify the upgrade on garbage.  They confirmed it did.  On May 13th I called in to upgrade and it took effect May 18th, the next garbage day.  I also emailed [redacted] asking her if she has the upgraded can (64 gallon).  I will be in contact with [redacted]...

making sure she and the issues at hand are taken care of.
 
Thank you
Keya

Complaint: [redacted]I am rejecting this response because: it only covered 1 small part of my complaint. Please see the attached documents of the follow up email Keya, the manager, sent me. Also included in the email is my response with my expectations. They still have done nothing to address the many, un-resolved maintenance issues, or the severe customer service issues within the company. Sincerely,[redacted]