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Pala's Cafe, Inc.

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Pala's Cafe, Inc. Reviews (1)

Positive: Interesting place to shop.

Negative: HORRIBLE place to consign. Per [redacted] request I sent photos of everything I wanted to consign with True Treasures. She said that they are "always looking for Oriental items" and liked the other items presented to her, as well. All appeared to be wonderful until we drove the items down. [redacted] was extremely dismissive and, in fact, disappeared back into the store and left us on the curb with their inventory person never to be seen again. We were handed an "agreement" to sign they signed nothing. We were never presented with an itemized list or receipt of the things we left. According to the agreement, I was supposed to have 3 days in which to dispute any pricing they put on my items. They never sent me any pricing. When I called after Day 2, [redacted] said I "should net about $900." I told her I was disappointed with that low estimate. This price did not even include a teak table and chair set, for which she said, "Mrs. [redacted] already sold that set to a dealer for $249." I balked and repeated what their agreement said; that I had 3 days to dispute any pricing, and by Day 2 they had already sold it. They "remedied" this by not taking any commission. I would not have wanted to sell that table for less than $400 (my net). What I net TOTAL FOR EVERYTHING, ALL ITEMS is $430! I have no way of knowing what they really sold my items for. My Oriental items were all stamped by the artists. I think True Treasures has a fabulous setup whereby they can take in items at their sole discretion and give the owner of the items whatever they feel like giving them with no verification process in place as to what they actually sold for. SUMMARY: I net LESS THAN HALF of what [redacted] told me I should net not including the teak set, which was purchased for $1,200 a few years prior. It has always amazed me that consignment stores have so little accountability to the VERY PEOPLE WHO PROVIDE THEIR INVENTORY. Thank you for your time and attention to this matter.

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