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Palmer's Cabinet Designs Inc.

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Reviews Palmer's Cabinet Designs Inc.

Palmer's Cabinet Designs Inc. Reviews (5)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I believe Mr*** misunderstood what the $was going to repairI called Mr*** on January 4th, to complain about the large crack that had been sloppily filled with mortar instead of using the "tuck point" method to fix the cracks in the front of my houseI also explained that I was upset about the large chips and several smaller ones he had put in my new sidewalkHe used a back-hole to dig up a ftx ftarea in front of the front porchThis machine damaged my sidewalk and I told him I would have to replace my sidewalk which is a little over year oldHe was surprised that I was upset about the damage to my new sidewalk. The main issue I called him about was the tiny crack in the front of my house that he made much biggerI have contacted a mason to determine what can be done about thisThe mason said the bricks would have to be replaced because of the damage that was done to repair the crackThe mason told me that if the "tuck point" method had been done correctly, with coloring agent mixed in with the mortar, it possibly would have been acceptableBut, with the mortar smeared on the bricks, the only way to make it look better is to replace that section of bricksOn my contract with The Cardinal Foundation & Waterproofing Co., it states that a "tuck point" method would be used to fix the cracks in the front of my houseThe "tuck point" method was not used and therefore I have to hire a mason at a cost of $to replace the damaged bricksAt the time of my complaint on February 1st, I had not contacted a company that does masonry work so I didn't know the cost to fix the damaged bricksSo, to make this customer less angry than I am at this time, I will accept $to replace my sidewalk and the bricks in the front of my house so it doesn't look like an eyesore in my neighborhood
Regards,
*** ***

See attachment.We would be happy to mortar the two cracks on the inside of his garage wallWe would need Mr*** to clear any obstructions to allow us access

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[I called yesterday and left a messageThis company still refuses to compensate me for my damaged sidewalkHow many times is it wise to not accept their offer?I don't want to end up with no money at allCase # *** thanks, *** ***]
Regards,
*** ***

See attachment for response. I received your letter dated 3/1/with regards to Ms***.In her previous letter she stated that it would be $to work on her brickIn her latest letter she states it would be $Again, to make the end result more attractive we would be willing to pay her a total of $744.15.Sincerely,

see attachment for original.I received your letter with regards to Ms*** and certainly appreciate your help in this matter.While I certainly regret that Ms*** is not happy, I would like to pint out that she was told that additional piers might be needed once the foundation was exposed
This is also stated in her letterIn addition, when a foundation is supported with piers, additional cracks both inside the house and in the brick veneer may open upThis is stated on her AgreementLastly, she wants to get a mason to do some tuck pointing at a cost of $I agree with her that this would make the end result more attractiveFor the sake of a good customer we would be willing to pay her the $as she stated in her letter. Sincerely,*** ***

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