Initial Business Response / [redacted] (1000, 12, 2017/06/19) */ After receiving your correspondence dated June 13, 2017, I have thoroughly reviewed the complaint referenced above Northern Nevada Emergency Physicians (NNEP) is an independent Emergency Medicine provider group that treated [redacted] daughter for medically necessary servicesThis group relies on the facility to provide the insurance information for each patient that is treated in the Emergency DepartmentUnfortunately, NNEP did not receive the correct insurance information in order for the claim to be properly adjudicatedUpdated insurance information was received in November and partial payment was received in March The secondary insurance information was added and billed in June Recently a credit was created on the account and a refund will be sent to the appropriate parties this month If further information is needed, please contact Melissa D [redacted] at 405-682- Sincerely, Melissa D***, CHC Compliance Officer Initial Consumer Rebuttal / [redacted] (3000, 14, 2017/06/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) I would like to have a letter stating that this claim is satisfied and [redacted] & [redacted] no longer owe money on said accountI would also like to have a letter to the credit bureau, to correct credit as we were turned into collections for said claim
Initial Business Response / [redacted] (1000, 12, 2017/06/19) */ After receiving your correspondence dated June 13, 2017, I have thoroughly reviewed the complaint referenced above Northern Nevada Emergency Physicians (NNEP) is an independent Emergency Medicine provider group that treated [redacted] daughter for medically necessary servicesThis group relies on the facility to provide the insurance information for each patient that is treated in the Emergency DepartmentUnfortunately, NNEP did not receive the correct insurance information in order for the claim to be properly adjudicatedUpdated insurance information was received in November and partial payment was received in March The secondary insurance information was added and billed in June Recently a credit was created on the account and a refund will be sent to the appropriate parties this month If further information is needed, please contact Melissa D [redacted] at 405-682- Sincerely, Melissa D***, CHC Compliance Officer Initial Consumer Rebuttal / [redacted] (3000, 14, 2017/06/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) I would like to have a letter stating that this claim is satisfied and [redacted] & [redacted] no longer owe money on said accountI would also like to have a letter to the credit bureau, to correct credit as we were turned into collections for said claim