Pancho's Smog test only

Initial Business Response /* (1000, 5, 2016/03/28) */
We are unable to find the consumer in our systemWe are requesting a receipt from the consumer to verify he was our customerWe would like to know how the consumer paid because we give a receipt to all consumers even if they pay cashWe
always make consumers sign a document, if consumer used a different name we need to know the name used during the transaction
Initial Consumer Rebuttal /* (3000, 7, 2016/03/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have in my possession both the estimate that was given to me and the actual invoice of the supposed work that was doneI believe they deleted their evidence of this in order to not be liable for the fraudulent scope of what they didI will be more than happy to scan and/or make copies of what is in our possessionThe business made us pay cash, no signature is on any of the documents, and the actual name on both the estimate and the invoice is *** ***, who is listed as the registered owner of the vehicle in questionThe address is incorrect, the employee wrote it incorrectlyThe address listed on the invoice and the estimate is XXXXX *** Avenue, when it is supposed to be COLLETT AvenueThis business is shady, and if the Revdex.com doesn't take steps to rectify the situation, I will contact the governorThe estimate and invoice number we have on our documents is #XXXXXX, and on the invoice is also an number that says ARD #XXXXXX
Final Business Response /* (4000, 15, 2016/04/22) */
Lots of things can happen in monthsHe could have gone & got the part he needed & fixed the problemOur job is to make sure that a vehicles are up to code & pass California emissions inspection
We do not fell liable for him not having his vehicle up to California code
Final Consumer Response /* (4200, 17, 2016/04/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
As you can tell by the separate receipt of going to Ace Automotive and paying the extra $I did go and have it smogged right awayMy problem is that if the smog business did not have enough knowledgeable employees to be able to diagnose the problemThen the business should have to pay for for the concept of them not hiring employees that know what they are doingI would not have had to pay the extra money had their employees known how to do their job correctly