Pane e Vino

The gentleman filing the complaint sat at our bar on Saturday November 25th. He did have a menu next to him, and he did ask the bartender what the gentleman further down the bar was enjoying. The bartender informed him that he was having the stuffed veal chop, which is indeed not an item on our...

menu. The gentleman stated "I will have that". He went on to order a pasta dish as well, at which point he was informed by the same bartender that he was ordering too much food for one individual, and was advise to try a half order. Which he did. When presented the bill The gentleman became disgruntled with the price of his order. When I spoke with him, he told me he looked at the menu and saw veal as an option for $27 and "assumed it was the same price" The gentleman saw the price for the 9 oz Veal Riblet option, he did not notice the price for the 16 oz Grilled Veal Chop listed further down the menu for $38.00. Pricing for the special $42.00 16 oz Veal Chop stuffed with imported ham and cheese was never withheld from The gentleman. The gentleman never inquired about pricing. He assumed. I did state in a review that our staff is informed to not QUESTION a patron when they confidently make a purchase. In no regards would our staff ever be told to WITHHOLD pricing information from a guest.       ----- I will refund The gentleman $15.00 to settle this preposterous dispute. I ask that he kindly remove his slanderous review from [redacted].com against Pane E Vino, our staff, and myself. Thank you for your help,[redacted]