Panhandle Telephone Cooperative, Inc. Reviews (1)
Panhandle Telephone Cooperative, Inc. Rating
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Initial Business Response /* (1000, 9, 2015/12/11) */
PTCI contacted Mr. [redacted] and reviewed his bills with him. We explained the changes and how we have and will provide notices to increases in fees. The customer is satisfied.
Initial Consumer Rebuttal /* (2000, 11, 2015/12/14) */
(The consumer...
indicated he/she ACCEPTED the response from the business.)
While I still do not agree with thier polic as it was and feel they should refund the overcharges. they have at least agreed to notify in the future and this should help alleviate this issue going forward.