Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The landscaper offered to bring and replace the trees, having me to plant it myselfThat was not in the original contractI have no tools or man power to plant the treesThe landscaper treated me poorly turning me down initially and having to go to Revdex.com (and possibly to the small claim court if I will not get a refund) I will accept only money refund at this point Regards, [redacted]
This consumer message was received by Revdex.com via email and is a copy/paste; please also refer to the attached document [redacted] This is all I haveThis is a warranty! This is a sale document I got from Royal Victoria Garden which has my name/ contact and seller's name/ contactIt also has a hand-written warranty (all inclusive for year)I did NOT receive or sign or even see any other documents or warranties from the seller during time of purchaseWhatever document he created later on and send to Revdex.com is NOT valid because he did not provide any other documents to me, a buyers, at the time of purchase.I hope this helps[redacted]
This business response was received by Revdex.com staff member [redacted] via phone.Please be sure to refer to the attached document.The business has agreed to make an offer to replace the consumer's two spruce trees, with like trees and at no charge to the consumer, contingent upon the consumer's signing of the attached Mutual Release FormThe business will also sign the attached form.The business has stated they will deliver two spruce trees to the consumer, at no charge, however, she will be responsible for the planting and caring for of such trees.The business states it will not incur any further liability for this matter and there will be no warranty issued the consumer
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The landscaper offered to bring and replace the trees, having me to plant it myselfThat was not in the original contractI have no tools or man power to plant the treesThe landscaper treated me poorly turning me down initially and having to go to Revdex.com (and possibly to the small claim court if I will not get a refund) I will accept only money refund at this point Regards, [redacted]
This consumer message was received by Revdex.com via email and is a copy/paste; please also refer to the attached document [redacted] This is all I haveThis is a warranty! This is a sale document I got from Royal Victoria Garden which has my name/ contact and seller's name/ contactIt also has a hand-written warranty (all inclusive for year)I did NOT receive or sign or even see any other documents or warranties from the seller during time of purchaseWhatever document he created later on and send to Revdex.com is NOT valid because he did not provide any other documents to me, a buyers, at the time of purchase.I hope this helps[redacted]
This business response was received by Revdex.com staff member [redacted] via phone.Please be sure to refer to the attached document.The business has agreed to make an offer to replace the consumer's two spruce trees, with like trees and at no charge to the consumer, contingent upon the consumer's signing of the attached Mutual Release FormThe business will also sign the attached form.The business has stated they will deliver two spruce trees to the consumer, at no charge, however, she will be responsible for the planting and caring for of such trees.The business states it will not incur any further liability for this matter and there will be no warranty issued the consumer