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Panorama Productions Reviews (5)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] *Attached are the images of proof1- image of my head (the reason I take this medication that caused me this drama)2- X-rays of my elbow that is injured and covered with metal3-blood that I wiped from my knee.P.SI have video footage of the blood coming from my wound, in front of [redacted] , and I recorded the bouncers involvedI am rejecting this response because: How dare a "reputable" establishment declare that I "alleged" this incident, with "no supporting evidence"This happend right in front of the main entrance, where there should be cameras, especially since its an establishment were heavy foot traffic is availableThe main entry is below ground level by a few steps, which gives the bouncers the upper hand to manipulate their power without any authority overseeing itPanorama Production states: "After checking multiple camera angles, our incident reports for the evening, and questioning numerous staff that worked this evening not a single person saw this event happen." If a court ordered subpoena duces tecum to bring forth video surveillance of the establishment in the act, based off of wounds and injury, light will shed on the alleged "managers, security supervisors,no fewer than security personnel, and police officers stationed out front." according to panoramaI've been deeply hurt and embarrassed, and in the end, panorama denies any responsibilities of it's own actions Regards, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
*Attached are the images of proof1- image of my head (the reason I take this medication that caused me this drama)2- X-rays of my elbow that is injured and covered with metal3-blood that I wiped from my knee.P.S. I have video footage of the blood coming from my wound, in front of [redacted], and I recorded the 2 bouncers involved. I am rejecting this response because: How dare a "reputable" establishment declare that I "alleged" this incident, with "no supporting evidence". This happend right in front of the main entrance, where there should be cameras, especially since its an establishment were heavy foot traffic is available. The main entry is below ground level by a few steps, which gives the bouncers the upper hand to manipulate their power without any authority overseeing it. Panorama Production states: "After checking multiple camera angles, our incident reports for the evening, and questioning numerous staff that worked this evening not a single person saw this event happen." If a court ordered subpoena duces tecum to bring forth video surveillance of the establishment in the act, based off of wounds and injury, light will shed on the alleged "3 managers, 4 security supervisors,no fewer than 15 security personnel, and 8 police officers stationed out front." according to panorama. I've been deeply hurt and embarrassed, and in the end, panorama denies any responsibilities of it's own actions. 
Regards,
[redacted]

Good afternoon [redacted]. We have refunded the complaitants money and would very much like to further investigate his situation. As we stated we have throughly investigated and been unable to come up with any information regarding this alleged incident. The individual has stated he has provided evidence. Any pictures or video you could provide would greatly help us with our internal investigation, and perhaps ultimately help us find a resolution suitable for the individual that contacted you.

In regards to [redacted] complaint of an alleged incident that injured him and barred entry to [redacted] on April 23rd 2016 we can find no supporting evidence. On the night in question [redacted] claims he was denied entry due to having prescription medication on his person. Our policy is and...

always has been that we allow prescription medication in the venue, and we even keep a storage locker in our first aid room for guests to check their medications safely under emt supervision. Next [redacted] alleges he was violently assaulted and thrown physically from the front of the building. The front of our venue had 3 managers, 4 security supervisors,no fewer than 15 security personnel, and 8 police officers stationed out front. After checking multiple camera angles, our incident reports for the evening, and questioning numerous staff that worked this evening not a single person saw this event happen. We would respectfully state that we find this incident to be wildly unsubstantiated and unlikely. We have refunded his tickets as per request.

Review: While attending a concert at Panorama's Echostage in Washington, DC, I had two female security guards unlock a bathroom door on me (effectively flashing my entire lower body and genitalia at the guards and a multitude of other people). They claimed I had a "large bag of pills" on me, and demanded I hand over my purse to be searched. I asked them if I could finish using the restroom and to pull up my pantyhose, but they declined and demanded I comply. After both guards searched my bag, and made me take out my make-shift earplugs made of toilet paper to unravel those and search for contraband. After finding nothing on me and making no apology, I found a managerial security guard who told me this sort of thing "happens all the time" and that it was for my own security. Panorama Productions has not responded to my phone calls or e-mails pertaining to the incident, so I can only assume they do not grant their club patrons any reasonable expectation of privacy while using the bathroom.Desired Settlement: Aside from other things that the Revdex.com cannot help me solve in relation to my experience, I would really like Panorama to re-evaluate their security practices

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Description: Commercial Products Manufacturers

Address: 1424 K St NW #102, Washington, District of Columbia, United States, 20005

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