Pantstore

Hi ***, We've been trying to get hold of you via email as you don't have a telephone number attached to your order We can see from the tracking that your order arrived on the 21/12/Please let me know if this is not the case as we will need to raise with our courier service Tracking details are as follows: [redacted] https://wwwapps.ups.com/WebTracking/track#

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I was originally provided with a new order number on December 14th and an incorrect tracking number on December The missing pants did NOT ship out on December 12th, which is obviousAlso, it took me emails over a five day period to finally get a response from the company, which came after I made my complaint with the Revdex.comI was very upset from December 7th forward, as I was not certain I would ever receive my completed orderThe fact that phone calls do not occur made me feel even less at ease Regards, [redacted] ***

There was an initial mix up with the dispatch of this order where unfortunately only one item was shipped Upon realising, we immediately sent the second item and this was delivered on the 21/12/as per the following tracking
information. ***https://wwwapps.ups.com/WebTracking/track# We take our customer service very seriously and we are truely sorry about this experience with usIf you would like to discuss any further please don't hesitate to get in touch through our customer service teamIf there is anything more we can do to turn this experience around, please don't hesitate to contact us

There was an initial mix up with the dispatch of this order where unfortunately only one item was shipped Upon realising, we immediately sent the second item and this was delivered on the 21/12/as per the following tracking information.
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***
https://wwwapps.ups.com/WebTracking/track#
We take our customer service very seriously and we are truely sorry about this experience with usIf you would like to discuss any further please don't hesitate to get in touch through our customer service teamIf there is anything more we can do to turn this experience around, please don't hesitate to contact us

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I was originally provided with a new order number on December 14th and an incorrect tracking number on December 15. The missing pants did NOT ship out on December 12th, which is obvious. Also, it took me 6 emails over a five day period to finally get a response from the company, which came after I made my complaint with the Revdex.com. I was very upset from December 7th forward, as I was not certain I would ever receive my completed order. The fact that phone calls do not occur made me feel even less at ease.
Regards,
[redacted]

Hi [redacted],
We've been trying to get hold of you via email as you don't have a telephone number attached to your order.  We can see from the tracking that your order arrived on the 21/12/15. Please let me know if this is not the case as we will need to raise with our courier service. 
Tracking details are as follows: 
 [redacted]
https://wwwapps.ups.com/WebTracking/track#

Hi [redacted],We've been trying to get hold of you via email as you don't have a telephone number attached to your order.  We can see from the tracking that your order arrived on the 21/12/15. Please let me know if this is not the case as we will need to raise with our courier service. Tracking details are as follows:  [redacted]https://wwwapps.ups.com/WebTracking/track#

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I was originally provided with a new order number on December 14th and an incorrect tracking number on December 15. The missing pants did NOT ship out on December 12th, which is obvious. Also, it took me 6 emails over a five day period to finally get a response from the company, which came after I made my complaint with the Revdex.com. I was very upset from December 7th forward, as I was not certain I would ever receive my completed order. The fact that phone calls do not occur made me feel even less at ease.
Regards,
[redacted]