Papa Murphy's Take 'N' Bake Pizza

I was super happy with AJ's They set my expectation at the beginning that due to the nature of the damage they might not be able to get the dent out 100% In the end, everything looks fantastic and they are my goto guys! Owner of Porsche's and AJ's will get all my business going forward (although I hope I won't need it!)

I've been in the pizza industry for over yearsI built the Yelm store over yearsagoWe have a completely different view of the facts and of the conversations thatmy Store Manager and I bad with Mrs***.*** ordered, paid $10.50, and left the store with a Medium Perfect (see
attachedreceipt)If she wanted something different or bigger, we would have been morethan willing to correct it at the time of purchase, but she didn't mention anything tousShe left a satisfied customer.Her various complaints don't make any sense, but regardless we were still willing togive *** an additional $off her next purchaseIt is our goal to try and satisfy allour customers, every timeIn this case, the only thing we did wrongis not give ***a free Family Size Papa's Favorite pizza, a $value.Thanks,DonnyFranchise Owner*Please view attached document

Dear *** *** - Revdex.com Resolutions Consultant, We have received a letter with an ID of *** in reference to one of our Papa Murphy's locationFirst and foremost, we are very sorry the outcome was not a positive one for our customerWe value each of our customers and we take pride in our
pizzasOur manager tried to explain that the way the customer wanted the pizza made, all of the toppings on one side of the Stuffed pizza, may not be the advisableFrom experience he has had similar requests and the pizza did not bake well from customers feedbackOur manager wanted to be sure the customer understood what they were requestingHe claims he never said anyone was not telling the truthThe manager was surprised that it was made this way for the customer previouslyWe have counseled the manager on how to handle this type of situation in futureOnce gain, we are sorry on how this turned out and it was brought to Revdex.comSincerely,
Roszie Operations Leader