Dear customer,Please understand, that we guarantee a broad spectrum of services at no charge to you for the period of months after the modateAfter that period it becomes the homeowner’s responsibility to submit warranty claims with an authorized service organization of choice. We
cannot submit any claims for you after the warranty is long expired (for over years in this case)Once the repair request was submitted and was authorized by the manufacturer, your HVAC system was operational within hoursIn the effort to always satisfy our customerneeds, even if the warranty is expired, we immediately reached out to the installer and notified them to expedite the repair. Please let us know if you have any questionsThank you!
Dear customer,Please understand, that we guarantee a broad spectrum of services at no charge to you for the period of months after the modateAfter that period it becomes the homeowner’s responsibility to submit warranty claims with an authorized service organization of choice. We
cannot submit any claims for you after the warranty is long expired (for over years in this case)Once the repair request was submitted and was authorized by the manufacturer, your HVAC system was operational within hoursIn the effort to always satisfy our customerneeds, even if the warranty is expired, we immediately reached out to the installer and notified them to expedite the repair. Please let us know if you have any questionsThank you!