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Paradise Landscaping & Tree Removal, L.L.C.

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Reviews Paradise Landscaping & Tree Removal, L.L.C.

Paradise Landscaping & Tree Removal, L.L.C. Reviews (4)

Review: On July 1, 2015 I contacted Paradise Landscaping & Tree Removal and placed an order for two cords of firewood for a cost of $350.00. On July 10th 2015 the firewood was delivered and dumped in my yard. On the same day I stacked the firewood and found it to be approximately 1/2 of a cord short. (2 cords of firewood measures 8' x 8' x 4'.) I contacted Paradise Landscaping & Tree Removal and sent photographs of the stacked firewood and it's shortcoming. I was promised on numerous occasions the shortage would be rectified and even had two dates when they promised to deliver the remaining shortage of firewood. They never showed up. I have also talked with the secretary and the owner on notorious occasions only to fine I get only lip service. My last contact with the owner was Aug. 16th 2015 and he promised a deliver by Aug. 30. 2015. That date has come and gone with no contact from him.Desired Settlement: I would like my order completed or a refund of 87.50

Business

Response:

We did in fact have conversation with [redacted] regarding this matter. The customer is always right and the remaining balance of the wood will be delivered in the next day or two. I was out of town for a short time and it fell between the cracks. It is always our goal here at Paradise to please our customers and make sure that they are completely satisfied.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Sincerely,

Product was finally delivered and complete

Review: I ordered a 1/2 cord of firewood which was delivered in November. This firewood will not burn. I purchased "green" wood in error 2 years ago from another distributor, so I know what "green" wood is. This 1/2 cord is "green" wood. I went to Paradise and spoke with a gentleman who stated the owner was out having a baby. I left my information. NO RESPONSE. I called and spoke with "Russ", apparently the owner who was slightly annoyed and defensive and told me he burns this wood at home all the time. I went to Paradise 3 weeks later and left 6 pieces of the wood with an administrative young lady for Russ to burn at home. NO RESPONSE. I then spoke with my neighbor on [redacted] who together with the "brother" of [redacted]e, recommended Paradise and my neighbor confirmed that Russ doesn't really care about his "smaller" accounts since he has so many Corporate and larger accounts. I see this to be the case and will not recommend Paradise Landscaping & Tree Removal LLC to anyone I know, Corporate or Residential.Desired Settlement: I would like my 1/2 cord replaced with "burnable" wood for this year, this week, today.

I used them for a dumpster rental and the price they quoted me was higher than I was charged. They added on things like delivery charge, fuel surcharge, and then told me that it was heavier than they I was allowed so they were charging me extra. None of these charges were ever disclosed before I rented it. I pointed this out them and was told the owner (Russ) would call me back. He never did I called again. Still no call back. These guys are scheisters who rip people off. I went down the driveway to see if Russ was there and saw them emptying a dumpster in the corner of the property. I asked the guy who was emptying it if it was their material and he said no, he just got back from picking it up at another customers house. I then asked if this was normally what they did and he said yes, Russ told him to do that. I then asked if Russ was around and he said he would go get him. Russ NEVER came out to talk to me.
So not only do they rip people off, they lie to them, avoid them and then illegally dump the dumpsters on the property!

Review: As per my previous job with Paradise that was done on 06/28/2012 as a gentleman's agreement with Mark M[redacted]'s on which he was paid in cash $3500. I hired Paradise again on 04/22//2015 for tree cutting and removal of trees on my property. plus landscaping restoration of my property from the previos job and this one, Mark said the cost would be $5000, but if I paid him in cash it would be $4500, which I agreed to.as a gentlemens agreement as was our previous business arangement,

As per my original agreement with Mark, the company was supposed to cut and remove all trees plus restore the damage done to my front yard by the chipper, bobcat and by the large felled tree trunks to a “pristine condition”. On 05/01/2015, the day the work was to be finished, Mark demanded that I pay h in cash $4500, before the work was completed. As soon as the money was paid to him, he drove dawn the driveway and telephoned his men off the job and the work was never completed to this day.Desired Settlement: $2500 for work uncompleted

Business

Response:

Good Afternoon,

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Description: Landscape Contractors, Tree Service, Snow Removal Service, Snow Removal Service - Commercial

Address: 61 Charles St, Jersey City, New Jersey, United States, 07307-3537

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