We had TERRIBLE service from this companyWe had a good experience talking [redacted] , at first, he was helpfulWhen it came to talking to him about our issues he was very rude, and just dismissed anything I said with excuses that aren't good enough reasons for the drivers behaviorInformation I got from my husband and his groomsmen is that he missed to turn into the venue and made a dangerous point turn instead of circling around safely, stopped traffic in lanes and he did the same thing with us girls only he pulled into someones driveway to turn aroundAgain, he didn't step out of the limo to open the doors for anyoneMy husbands arm was around my shoulders resting on the back right in front of the barrier which was down and so when he raised it everyone shouted as we were afraid his arm would be hit and then he was shouting on the phone, while driving which is dangerous, he should have waited to make a call until he stopped at the destinationHe then missed his turn into one of driveways at our picture location, and told us that we were wrong where to turn yet most of us have lived in Guelph our whole lives and been to this spot multiple timesWe asked him to show us how to play music but all he said was it was on one of the doors and we never actually got it working [redacted] It didn't ruin our wedding day but it wasn't something fun and special for hours we paid $We were told it was $and booked it only to get a confirmation that it is $and then my dad tipped $which we didn't want to tip at all [redacted] I was made to remove my review and threatened with lawyersI posted the review on Nov 16, and an agreement was made on Nov that me nor anyone in my wedding party was to contact the company againWE DIDN'T, however my review was posted before the agreement and therefore in no violation of any contractThe stress is not worth the measly $that they offeredNot only that, but without authorization, they charged my dads credit card back for the $credit they issuedHe withheld the credit unless I agreed to write a public apology which I think it ridiculous!! We chose to dismiss the credit and have freedom of speechI have no problems showing anyone the email proofs of this either [redacted] If you email the company, the man who responds, is the man who I am speaking of [redacted]
Not a very great experience, - started with the first driver not knowing where we were - had to call the company about the second driver hours before our pick upAlmost ruined the surprise - the second driver showed up at the wrong pick up location - driver was lost and made us minutes late to our first destination - driver asked to be paid half way through our trip I would suggest to save yourself the stress and look at other companies
We had TERRIBLE service from this companyWe had a good experience talking [redacted] , at first, he was helpfulWhen it came to talking to him about our issues he was very rude, and just dismissed anything I said with excuses that aren't good enough reasons for the drivers behaviorInformation I got from my husband and his groomsmen is that he missed to turn into the venue and made a dangerous point turn instead of circling around safely, stopped traffic in lanes and he did the same thing with us girls only he pulled into someones driveway to turn aroundAgain, he didn't step out of the limo to open the doors for anyoneMy husbands arm was around my shoulders resting on the back right in front of the barrier which was down and so when he raised it everyone shouted as we were afraid his arm would be hit and then he was shouting on the phone, while driving which is dangerous, he should have waited to make a call until he stopped at the destinationHe then missed his turn into one of driveways at our picture location, and told us that we were wrong where to turn yet most of us have lived in Guelph our whole lives and been to this spot multiple timesWe asked him to show us how to play music but all he said was it was on one of the doors and we never actually got it working [redacted] It didn't ruin our wedding day but it wasn't something fun and special for hours we paid $We were told it was $and booked it only to get a confirmation that it is $and then my dad tipped $which we didn't want to tip at all [redacted] I was made to remove my review and threatened with lawyersI posted the review on Nov 16, and an agreement was made on Nov that me nor anyone in my wedding party was to contact the company againWE DIDN'T, however my review was posted before the agreement and therefore in no violation of any contractThe stress is not worth the measly $that they offeredNot only that, but without authorization, they charged my dads credit card back for the $credit they issuedHe withheld the credit unless I agreed to write a public apology which I think it ridiculous!! We chose to dismiss the credit and have freedom of speechI have no problems showing anyone the email proofs of this either [redacted] If you email the company, the man who responds, is the man who I am speaking of [redacted]
Not a very great experience, - started with the first driver not knowing where we were - had to call the company about the second driver hours before our pick upAlmost ruined the surprise - the second driver showed up at the wrong pick up location - driver was lost and made us minutes late to our first destination - driver asked to be paid half way through our trip I would suggest to save yourself the stress and look at other companies