Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
We are in contact with the customerHe is scheduled to come back to the dealership and meet with the [redacted] today at 2pmWe will update with on the outcome
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The business did contact me to resolve however the matter was not resolvedThe following occurred: - [redacted] reached out to ask when I could come in - I asked if I was coming in to finish the transaction we began and pick up the car and listed the initial terms by bullet point along with the Vin# of the car - [redacted] responded that we would discuss the terms when I came in and if it was to my satisfaction I could drive home that day - Against my better judgement I did not insist on confirmation that I was in fact coming in to finish the initial transaction based on the initially agreed upon terms - I was in the bed with the flu got out of bed to go to the dealership to take care of this because I had received several calls from the [redacted] assuring me the matter would be resolved - When I got into the dealership, [redacted] had gone home sick and referred me to one of his colleagues to finalize the paperwork - The colleague stated that I did not qualify for the initial terms which were based on a Honda Accord at a monthly payment of $He asked if I would be interested in a Honda Civic with a monthly payment of $which I stated I would not be - The idea that I was brought in to discuss an inferior car at a higher price after clearly stating in my email to [redacted] the initially agreed upon terms for a Honda Accord were unbelievable - Once again, I left the dealership at night on the train, this time with the ***; to add insult to injury, on my way to the dealership, I fell on the train tracks near my house Paragon Honda's business practices and customer service in this case were horrendous however I share equal blame for the last debacle as I trusted that they would honor their word but I should have known betterThere is no way to resolve this and I would just reiterate as I did upon leaving the dealership that they should treat people better and never do this to anyone else In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
We are in contact with the customerHe is scheduled to come back to the dealership and meet with the [redacted] today at 2pmWe will update with on the outcome
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The business did contact me to resolve however the matter was not resolvedThe following occurred: - [redacted] reached out to ask when I could come in - I asked if I was coming in to finish the transaction we began and pick up the car and listed the initial terms by bullet point along with the Vin# of the car - [redacted] responded that we would discuss the terms when I came in and if it was to my satisfaction I could drive home that day - Against my better judgement I did not insist on confirmation that I was in fact coming in to finish the initial transaction based on the initially agreed upon terms - I was in the bed with the flu got out of bed to go to the dealership to take care of this because I had received several calls from the [redacted] assuring me the matter would be resolved - When I got into the dealership, [redacted] had gone home sick and referred me to one of his colleagues to finalize the paperwork - The colleague stated that I did not qualify for the initial terms which were based on a Honda Accord at a monthly payment of $He asked if I would be interested in a Honda Civic with a monthly payment of $which I stated I would not be - The idea that I was brought in to discuss an inferior car at a higher price after clearly stating in my email to [redacted] the initially agreed upon terms for a Honda Accord were unbelievable - Once again, I left the dealership at night on the train, this time with the ***; to add insult to injury, on my way to the dealership, I fell on the train tracks near my house Paragon Honda's business practices and customer service in this case were horrendous however I share equal blame for the last debacle as I trusted that they would honor their word but I should have known betterThere is no way to resolve this and I would just reiterate as I did upon leaving the dealership that they should treat people better and never do this to anyone else In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]