Paragon Tile

My company does quality work and I make sure my costumers are very happy at the completion of every job. Mr. D [redacted] was never involved in the process. It was his wife who hire me, but that doesn't matter to me anymore. It's a very simple repair of four tiles and I willing to pay the costumer $150.00 to hire someone for the repair. L***

As stated by the Business This is ridiculous! My company installed approximate sqftof glass tile for these people on their kitchen backsplashThey supposed to provide tile and grout and my company was responsible for tile installation onlyWhen I came the first time to replace some cracked tiles at their window sill; I noticed, they have no blinds or curtains at the window and the tiles directly exposed to the sun during the day, they get really hotThis is not a good combination if the faucet is close by and water gets all over the window sillSince I didn't install the countertop, I recommended to install a piece of stone over the sill because of that reasonAt least that's what I always do for my costumers when I install a Kitchen countertopThey didn't follow my recommendation and they still want me to buy and replace the tiles when they supposed to provide tileSomeone is advising them wrongGlass tiles are not installed with siliconeMy goal is to keep all my costumers happyThat is why my company is building a good reputation