xxxxx made blatant errors on my tax return resulting in the IRS sending me a letter stating I owed them over $in taxes and penalties I called xxxxx and forwarded the letter to her via email She assured me she would take care of the matter and write a letter to the IRS It is now the day before a response is due and I have not heard from xxxxx despite emails, voicemails and multiple other phone calls spanning days time I have never had such a poor customer service experience I paid good money for tax preparation in order to avoid errors and dealings with the IRS such a s this I am then left to navigate this issue all by myself after being promised by xxxxx that she would handle it
xxxxx made blatant errors on my 2014 tax return resulting in the IRS sending me a letter stating I owed them over $2000 in taxes and penalties. I called xxxxx and forwarded the letter to her via email. She assured me she would take care of the matter and write a letter to the IRS. It is now the day before a response is due and I have not heard from xxxxx despite 3 emails, 2 voicemails and multiple other phone calls spanning 9 days time.
I have never had such a poor customer service experience. I paid good money for tax preparation in order to avoid errors and dealings with the IRS such a s this. I am then left to navigate this issue all by myself after being promised by xxxxx that she would handle it.
xxxxx made blatant errors on my tax return resulting in the IRS sending me a letter stating I owed them over $in taxes and penalties I called xxxxx and forwarded the letter to her via email She assured me she would take care of the matter and write a letter to the IRS It is now the day before a response is due and I have not heard from xxxxx despite emails, voicemails and multiple other phone calls spanning days time I have never had such a poor customer service experience I paid good money for tax preparation in order to avoid errors and dealings with the IRS such a s this I am then left to navigate this issue all by myself after being promised by xxxxx that she would handle it
xxxxx made blatant errors on my 2014 tax return resulting in the IRS sending me a letter stating I owed them over $2000 in taxes and penalties. I called xxxxx and forwarded the letter to her via email. She assured me she would take care of the matter and write a letter to the IRS. It is now the day before a response is due and I have not heard from xxxxx despite 3 emails, 2 voicemails and multiple other phone calls spanning 9 days time.
I have never had such a poor customer service experience. I paid good money for tax preparation in order to avoid errors and dealings with the IRS such a s this. I am then left to navigate this issue all by myself after being promised by xxxxx that she would handle it.