Initial Business Response /* (1000, 9, 2014/09/24) */
We think the customer was given an appropriate bill charging for the labor time that we spent attempting to help him with the strut assemblies that he wanted on his vehicle. In order to resolve this complaint, however, we are willing to...
refund the $69 that the customer paid to us.
Initial Consumer Rebuttal /* (3000, 15, 2014/10/09) */
From: [redacted]
Sent: Wednesday, October 08, 2014 4:00 PM
To: Revdex.com
Subject: Re: Revdex.com Complaint Case# [redacted] (Ref#XX-XXXXXXX-XXXXXXXX-XX-XXXX)
I never received my money, I am not satisfied. I am a truck driver and I am on the road up to 3 weeks at the time. How can I go and get my money from them if I am on the road. That was not fair for you guys to put on there satisfied. Please explain to me how am I satisfied
Sent from my iPhone
Final Consumer Response /* (450, 17, 2014/10/20) */
From: Cile (mailto:[redacted]@gmail.com)
Sent: Thursday, October 16, 2014 4:23 PM
To: [redacted]
Subject: Re: Revdex.com Complaint Case# 33028073 (Ref#XX-XXXXXXX-XXXXXXXX-XX-XXXX)
Quick update, I went and got a refund yesyerday. To mu surprise they were very friendly and probably the nicest thay have been so far. Thank for your help Revdex.com, I appreciate it
Sent from my iPhone
Initial Business Response /* (1000, 9, 2014/09/24) */
We think the customer was given an appropriate bill charging for the labor time that we spent attempting to help him with the strut assemblies that he wanted on his vehicle. In order to resolve this complaint, however, we are willing to...
refund the $69 that the customer paid to us.
Initial Consumer Rebuttal /* (3000, 15, 2014/10/09) */
From: [redacted]
Sent: Wednesday, October 08, 2014 4:00 PM
To: Revdex.com
Subject: Re: Revdex.com Complaint Case# [redacted] (Ref#XX-XXXXXXX-XXXXXXXX-XX-XXXX)
I never received my money, I am not satisfied. I am a truck driver and I am on the road up to 3 weeks at the time. How can I go and get my money from them if I am on the road. That was not fair for you guys to put on there satisfied. Please explain to me how am I satisfied
Sent from my iPhone
Final Consumer Response /* (450, 17, 2014/10/20) */
From: Cile (mailto:[redacted]@gmail.com)
Sent: Thursday, October 16, 2014 4:23 PM
To: [redacted]
Subject: Re: Revdex.com Complaint Case# 33028073 (Ref#XX-XXXXXXX-XXXXXXXX-XX-XXXX)
Quick update, I went and got a refund yesyerday. To mu surprise they were very friendly and probably the nicest thay have been so far. Thank for your help Revdex.com, I appreciate it
Sent from my iPhone