Sign in

Park Central Hotel

Sharing is caring! Have something to share about Park Central Hotel? Use RevDex to write a review
Reviews Park Central Hotel

Park Central Hotel Reviews (4)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my dispute Please enter your reason(s) for rejecting the business response below Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.
Regards,
[redacted]

Review: I booked to stay at the park central in nyc on July *. I had booked throgh a third online party as I have done numereous times staying at this hotel on atleaset 6 different occasions. Never had an issue before this time. My husband, children and myself arrived at hotel in the evening at 10:30pm I was told my room wasn't ready it was being cleaned and would be 20 minutes. After 30 I questioned whether my room was ready. I was told it would be another hour. I did say at that point that I was quite unhappy and wanted a full refund for my room I was told that would be done. After an hour I was told the room would not be ready for two hours. It was now midnight my kids were sleeping in the lobby. The manager at the time told us he woulld pay for us to take a cab and bring us to another one of their hotels. We arrived at hotel........... which manager didn't realize had changed the name so the cab driver couldn't find the hotel at first we had to call park central for correct name.........aggravating to say the least.............. in the am took a cab back to park central to leave my bags because my car was parked in valet at park central. My husband had business I walked around then came back to park central to retrieve my bags. Seems there was a issuess with a sprinkler and my bags were soaked. My clothes were ruined they were soaked my brand new shoes, my skirt and my phone charger. I was told to fill out a form and I did. Next day I called to make sure that my credit card was refunded the price for hotel. It took time but I was refunded the cost of hotel and well as parking........... Now comes more aggravation. I have been in touch with three different people. First [redacted] who was helpful while at the hotel while this was going on let me borrow her phone charger to charge my phone gave me a bag to put all my drenched clothing in. After arriving home [redacted] said she was working on it........... after several emails back and forth she put me in touch with [redacted] who said he was working on in it and would know more in a week ........... no word after a week I contacted [redacted] again he told me the insurance company has issued a clain number [redacted] and the contact person [redacted] at liberty mutual. [redacted] told me I was not to have been given her information and did't seem so thrilled to hear from me. I went back to park central and I still haven't heard from there. everyone says feel free to contact me well that is not true becasue I felt I didn't hear back. today was it for me I told them I was contacted the Revdex.comDesired Settlement: I would like my money for my replacement apple I phone charger I had already sent receipt to [redacted].............. I would like the full price of my dry cleaning only skirt that was ruined in the sprinkler ( dry cleaning only means no water) and my brand new shoes that were leather that shouldn't get wet either apple charger and cord 42.00 skirt 150.00 steve madden shoes 59.99 My aggravation................. well I don't think unless you've walked in my wet shoes, skirt and couldn't charge your phone do you know how much that is worth

Consumer

Response:

At this time, I have not been contacted by Park Central Hotel regarding complaint ID [redacted].

Sincerely,

Review: I booked my hotel with Hotwire for $139/night. When I checked into the Park Central Hotel I gave the hotel my credit card so that they could charge incidentals to it but they charged a "facilities fee" of $20 a night. I did not agree to, or authorize payment of this fee. It was not disclosed to me when I checked into the hotel. When I called them to complain they agreed to reverse half of the charge but this is unacceptable to me and I did not accept it. Visa will not reverse the charge because it describes it on their website in the FAQ ([redacted]). I do not believe that posting it on their website gives them the authorization to take my money. I stayed for 6 nights and my Visa was charged $148.85 CAD.Desired Settlement: If a hotel want so charge $20 more for a room then they should charge $20 more for a room instead of ambushing its clients with hidden costs after they check out.

Check fields!

Write a review of Park Central Hotel

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Park Central Hotel Rating

Overall satisfaction rating

Description: HOTELS

Address: 1010 Houston St, Fort Worth, Texas, United States, 76102-6415

Phone:

Show more...

Web:

www.parkcentralsf.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Park Central Hotel, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Park Central Hotel

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated