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Park Kwik LLC

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Park Kwik LLC Reviews (4)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

I am in receipt of your complaint and do apologize for the inconvenience you encounteredThe garage is currently undergoing some concrete repairs and small parts of the garage are closed off during the repairs, which can make the circulation appear a bit confusingWe have personnel stationed within the garage with flags to assist direct traffic and also have additional valet attendants stationed in the lanes to assist with valet parkingThe garage is licensed for vehicles and we had no where near that amount of cars in the garage on August [redacted] at 11:19amNo full sign was warranted and there was space available to parkWe do have several full signs on site and do post them when necessaryIn addition we have several signs posted at each of the entrances clearly stating that once you enter the facility and take a ticket you will be required to pay prior to leavingThis is to discourage people who park for short-term intervals to try an d leave the garage without payingThis is clearly not your situation and in your case you never ended up parkingThe on-site staff should have realized this and directed you accordinglyAgain, I apologize for the inconvenience and will have someone reach out to you about refunding your money

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

I am in receipt of your complaint and do apologize for the inconvenience you encountered. The garage is currently undergoing some concrete repairs and small parts of the garage are closed off during the repairs, which can make the circulation appear a bit confusing. We have personnel stationed...

within the garage with flags to assist direct traffic and also have additional valet attendants stationed in the lanes to assist with valet parking. The garage is licensed for 700 vehicles and we had no where near that amount of cars in the garage on August [redacted] at 11:19am. No full sign was warranted and there was space available to park. We do have several full signs on site and do post them when necessary. In addition we have several signs posted at each of the entrances clearly stating that once you enter the facility and take a ticket you will be required to pay prior to leaving. This is to discourage people who park for short-term intervals to try an d leave the garage without paying. This is clearly not your situation and in your case you never ended up parking. The on-site staff should have realized this and directed you accordingly. Again, I apologize for the inconvenience and will have someone reach out to you about refunding your money.

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Address: 211 Atlantic Avenue, Brooklyn, New York, United States, 11201-5703

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