Park One's valet crashed my car in the building which they manage- Icon Tower They took responsibility right away as everything was caught on camera.However, after the police report was filed, they started to give me the run aroundNobody from their headquarters called me backTheir claims manager [redacted] refused to provide me with a rental car claiming I can drive the crashed car as it is still 'drivable'I was shocked as the damage is significant -its a black Mercedes SLK and I use it for client meetingsI tried contacting their regional manager [redacted] via phone, email, social mediaThere is no response yetNow I am waiting as they said that they cannot take it to the body shop right away- they need to wait for the 'company procedure"Meanwhile , I have no car, I had to cancel client meetings and nobody from their offices are respondingI have filed a complaint with the Department of State of Florida, Bureau of Motorist Compliance, and I will also file a lawsuit for negligence with the Miami Dade Court houseI am certain that the practices of this company are not compliant with Florida statues
Park One's valet crashed my car in the building which they manage- Icon Tower 2. They took responsibility right away as everything was caught on camera.However, after the police report was filed, they started to give me the run around. Nobody from their headquarters called me back. Their claims manager [redacted] refused to provide me with a rental car claiming I can drive the crashed car as it is still 'drivable'. I was shocked as the damage is significant -its a black Mercedes SLK 300 and I use it for client meetings. I tried contacting their regional manager [redacted] via phone, email, social media. There is no response yet. Now I am waiting as they said that they cannot take it to the body shop right away- they need to wait for the 'company procedure". Meanwhile , I have no car, I had to cancel client meetings and nobody from their offices are responding. I have filed a complaint with the Department of State of Florida, Bureau of Motorist Compliance, and I will also file a lawsuit for negligence with the Miami Dade Court house. I am certain that the practices of this company are not compliant with Florida statues.
Park One's valet crashed my car in the building which they manage- Icon Tower They took responsibility right away as everything was caught on camera.However, after the police report was filed, they started to give me the run aroundNobody from their headquarters called me backTheir claims manager [redacted] refused to provide me with a rental car claiming I can drive the crashed car as it is still 'drivable'I was shocked as the damage is significant -its a black Mercedes SLK and I use it for client meetingsI tried contacting their regional manager [redacted] via phone, email, social mediaThere is no response yetNow I am waiting as they said that they cannot take it to the body shop right away- they need to wait for the 'company procedure"Meanwhile , I have no car, I had to cancel client meetings and nobody from their offices are respondingI have filed a complaint with the Department of State of Florida, Bureau of Motorist Compliance, and I will also file a lawsuit for negligence with the Miami Dade Court houseI am certain that the practices of this company are not compliant with Florida statues
Park One's valet crashed my car in the building which they manage- Icon Tower 2. They took responsibility right away as everything was caught on camera.However, after the police report was filed, they started to give me the run around. Nobody from their headquarters called me back. Their claims manager [redacted] refused to provide me with a rental car claiming I can drive the crashed car as it is still 'drivable'. I was shocked as the damage is significant -its a black Mercedes SLK 300 and I use it for client meetings. I tried contacting their regional manager [redacted] via phone, email, social media. There is no response yet. Now I am waiting as they said that they cannot take it to the body shop right away- they need to wait for the 'company procedure". Meanwhile , I have no car, I had to cancel client meetings and nobody from their offices are responding. I have filed a complaint with the Department of State of Florida, Bureau of Motorist Compliance, and I will also file a lawsuit for negligence with the Miami Dade Court house. I am certain that the practices of this company are not compliant with Florida statues.