March 3, Revdex.com Attention: [redacted] Moorefield Park Drive, Suite Richmond, VA RE: Revdex.com Case # [redacted] -Park Properties Inc Dear [redacted] , Park Properties Management Company reviewed the complaint issued to the Revdex.com in reference to a security deposit refund from [redacted] offers the following response The deposit refund in accordance with the Virginia Residential Landlord Tenant Act is required to be returned to the resident within 45-days of the lease termination dateUnfortunately, a clerical delay did occur in the processing of this deposit refund and we did not process the deposit in a timely manner This was brought to our attention on 2/25/ That same day, we processed a new check request and a full refund was mailed to the forwarding address provided on February 28, (Check # [redacted] for $ [redacted] and Check # [redacted] for $ [redacted] sent via ***Tracking # [redacted] )When a Landlord fails to refund the deposit in a timely manner, the penalty is to refund 100% of the deposit We have complied with the law and we have issued a full refund of the deposit Please be assured that the delay in a Resident’s Security Deposit is not the business practice of our company, the delay was unfortunate and regrettableFurthermore, since we have issued the full refund check, we trust you will find that we settled this compliant in a satisfactory manner Regards, [redacted] [redacted] Regional Property Manager Park Properties Management Company [redacted] ***
March 3, Revdex.com Attention: [redacted] Moorefield Park Drive, Suite Richmond, VA RE: Revdex.com Case # [redacted] -Park Properties Inc Dear [redacted] , Park Properties Management Company reviewed the complaint issued to the Revdex.com in reference to a security deposit refund from [redacted] offers the following response The deposit refund in accordance with the Virginia Residential Landlord Tenant Act is required to be returned to the resident within 45-days of the lease termination dateUnfortunately, a clerical delay did occur in the processing of this deposit refund and we did not process the deposit in a timely manner This was brought to our attention on 2/25/ That same day, we processed a new check request and a full refund was mailed to the forwarding address provided on February 28, (Check # [redacted] for $ [redacted] and Check # [redacted] for $ [redacted] sent via ***Tracking # [redacted] )When a Landlord fails to refund the deposit in a timely manner, the penalty is to refund 100% of the deposit We have complied with the law and we have issued a full refund of the deposit Please be assured that the delay in a Resident’s Security Deposit is not the business practice of our company, the delay was unfortunate and regrettableFurthermore, since we have issued the full refund check, we trust you will find that we settled this compliant in a satisfactory manner Regards, [redacted] [redacted] Regional Property Manager Park Properties Management Company [redacted] ***