Park Towers Apartments Reviews (1)
I have a bedroom ceiling that needs a Stucco Repair. The problem was caused by improper or incomplete repairs by the building renovator. The repair should have been addressed by [redacted] or its agents within seventy-two (72) hours or sooner. I discussed the problem with Assistant Property Manager[redacted] beginning on September 16, 2013. A maintenance person, [redacted] repaired the living room ceiling including a Stucco Repair. The same problem exists in the bedroom. I requested to be moved to another apartment to maintenance person, [redacted] but he stated I would be charged a fee, I should not be charged a moving fee for a contractor error.I discussed the need for a similar repair to bedroom ceiling including a stucco repair to [redacted] on September 23, 2013. [redacted] never did the repair. I had to discuss the repair to Ms.[redacted] and then asked [redacted] to do the repair.I discussed the need for this repair again on December 26, 2013 with Ms. [redacted] who put it in. I talked to [redacted], for the repair, who continued to put it off for two more days, before attempting to do the repair. [redacted] half way completed the repair,but in the process he took my Lease Agreement and some of my Health Equipment.I am a disabled person and the Health Equipment was foot supports. It is impossible to replace the foot supports. Other tenants have stated that [redacted] has taken things from them also.Product_Or_Service: HousingAccount_Number: Lease Agreement forDesired SettlementPark Tower Apartment has been asking their tenats to bring in new tenats and they would give them $300.00 dollars off the rent. Therefore I asking for $300.00 dollars off my next month's rent,March. I could not allow them to complete the Stucco Repair because items were taken from my apartment.Business Response Contact Name and Title: [redacted] Asset MgrContact Phone: XXX-XXX-XXXXContact Email: [redacted]@meridianpac.comIn reference to a complaint made by [redacted], his maintenance repairs have either been completed or are in the process of being completed.As for the remaining complaints, none of these are valid. Therefore, a detailed response to each item is not justifiable.Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)No one has spoken to me about finishing the Stucco Ceiling Repair in my bedroom or the loud noise coming from the Heating System. I would welcome assistance from the Park Tower maintenance staff.Farther more I have tried to contact Mr. [redacted], Asset Mgr, about his response, at (XXX)XXX-XXXX and no one at that phone number has heard of a[redacted], it is a number for [redacted]. I have a Lease Agreement that has Park Towers responsible for maintenance and someone should give everyone some answers which is justifiable.
Park Towers Apartments Rating
Category: Apartment Complexes
Address: 57 N. Somerville Street, Memphis, TN, 38104
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