Parker's Auto Sales, LLC

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below.Parker Auto Sales has yet again made statements During the entire process with this company we were never notified that we had been qualified for a loanTherefor Mr [redacted] was not asked to nor did he say he could not acquire the funds to make up the difference, But the fact is we were told many times that they "had not yet heard from the bank and should by the end of the day"This comment was said every day for a week On January 12th, we received a letter from a bank notifying us that we had been denied financing for an amount that was well above the amount we had agreed upon, not even including the $deposit and the trade in value of our vehicle Parker Auto Sales response states that" a check was given to Mr [redacted] on the 9th after the original check cleared on the 8th" That is falseOur check was cleared on January 5th, (which I have proof of), Parker Auto Sales gave a check to Mrs [redacted] on Monday the 11th, (I have a copy of this check) and after multiple attempts to get the deposit backIn conclusion the complaint is settled as I did receive the deposit back but only after making complaints with the Revdex.com I do feel that Parker Auto sales is deducing their consumers and has proven multiple times to be deceitful Regards, [redacted]

As a matter of business we do not leave customers deposits hanging around we do deposit all checks.After a lot of effort we did secure a loan for Mr [redacted] However the bank was unwilling to offer the amount of money needed.Mr [redacted] was not able to come up with the additional money.We told Mr [redacted] we absolutely did not intend to keep his deposit but had to wait for his check to clear and we would return his depositHis check cleared on the 8th and Mr [redacted] picked up his deposit refund in the morning on the 9th

Mr [redacted] Purchased a [redacted] on Feb 10, At the time of purchase the vehicle had miles on it The [redacted] passed a state vehicle inspection on Feb 14, Mr [redacted] did purchase an extended warrantyThe warranty has a day waiting period as disclosed on page two section Fof the warranty Mr [redacted] took his truck to a repair facility because of a little smoke from the exhaust without consulting us first The repair facility totally disassembled the engine and contacted the warranty company Unfortunately committing the vehicle to be repaired The state laws are designed to protect the customer as well as the dealer This is a terrible situation that could have been avoided if the customer had contacted us first prior to going to the other repair facility

[redacted] agreed to sign for her fiancéShe did agree and signed the contract under her own free willSoon after delivery the truck developed engine problemsWe performed major diagnostics and repairs and even sent the truck to the dealerWe spent thousands on the repairs.The truck still had problemsWe the dealer made the customers first bank payment for good faith We then replaced the engine in the truck for thousands more and delivered the truck to the customer

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Regards, [redacted]

The customer had a problem with the engine in his vehicle.We told the customer to get the vehicle to our shop as he did.We replaced the engine for the customer at no charge.The vehicle is not under any warranty

Mr*** Purchased a *** * *** on Feb 10, At the time of purchase the vehicle had miles on it
The * *** passed a state vehicle inspection on Feb 14,
Mr*** did purchase an extended warrantyThe warranty has a day waiting period as disclosed on page two
section Fof the warranty
Mr*** took his truck to a repair facility because of a little smoke from the exhaust without consulting us first
The repair facility totally disassembled the engine and contacted the warranty company
Unfortunately committing the vehicle to be repaired
The state laws are designed to protect the customer as well as the dealer
This is a terrible situation that could have been avoided if the customer had contacted us first prior to going to the other repair facility

*** agreed to sign for her fiancéShe did agree and signed the contract under her own free willSoon after delivery the truck developed engine problemsWe performed major diagnostics and repairs and even sent the truck to the dealerWe spent thousands on the repairs.The truck still had
problemsWe the dealer made the customers first bank payment for good faith We then replaced the engine in the truck for thousands more and delivered the truck to the customer

As a matter of business we do not leave customers deposits hanging around we do deposit all checks.After a lot of effort we did secure a loan for Mr***However the bank was unwilling to offer the amount of money needed.Mr*** was not able to come up with the additional money.We told Mr
*** we absolutely did not intend to keep his deposit but had to wait for his check to clear and we would return his depositHis check cleared on the 8th and Mr*** picked up his deposit refund in the morning on the 9th

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.Parker Auto Sales has yet again made statements. During the entire process with this company we were never notified that we had been qualified for a loanTherefor Mr *** was not asked to nor did he say he could not acquire the funds to make up the difference, But the fact is we were told many times that they "had not yet heard from the bank and should by the end of the day". This comment was said every day for a week On January 12th, we received a letter from a bank notifying us that we had been denied financing for an amount that was well above the amount we had agreed upon, not even including the $deposit and the trade in value of our vehicle. Parker Auto Sales response states that" a check was given to Mr *** on the 9th after the original check cleared on the 8th" That is falseOur check was cleared on January 5th, (which I have proof of), Parker Auto Sales gave a check to Mrs *** on Monday the 11th, (I have a copy of this check) and after multiple attempts to get the deposit backIn conclusion the complaint is settled as I did receive the deposit back but only after making complaints with the Revdex.com. I do feel that Parker Auto sales is deducing their consumers and has proven multiple times to be deceitful
Regards,
*** ***

Revdex.com:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments belowFirst of all, I would like to point out just how many complaints this "business" hasWe have proof they most definitely did not make the first payment on this vehicleThe whole experience with these people was absolutely horribleI mean, look how long it took them to respond to the Revdex.com! This truck has thousands of dollars worth of problems and is not in good, running conditionsWe asked for our money back or a replacement, and have had nothing but problemsThe dealer threatened us, and lied to usWe contacted the attorney general also, and they ignore all attempts of reaching them, with no phone calls or any kind of contact backThey also trespassed on our property without our permission, twiceThe truck still has the same problems it did that they were "trying" to fixThe dealer told us they were putting a new engine in, and that was a lie alsoThis engine that is now in the truck is junk, it bucks, groans, whines, and rubsWe wanted a good running truck and they sold us a peice of junkThey were very rude throughout the whole process, and swore several times during phone callsI will also touch on the *** signing papers issueI willingly CO signed, I DID NOT want to be the main source of credit, and I made this very clear during our meetingWe are very unhappy still with the truckWe want our money back for everything, all insurance payments, all truck payments, all gas we have put into the truck, and all the money we put down
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Regards,
*** ***

We did respond to the original complaint with the position that this is a very unfortunate situationI was not able to read the consumer rebuttal although I'm told there was one.The vehicle was not covered by the lemon law warranty from day one because of the miles on it the day of the saleThe needed repairs would have been covered by the extended warranty company if the consumer had waited the required time before submitting a claim