I am rejecting
this response because: While I appreciate the offer of $507, I believe this number is a lowI realize that imovegreen may view the number I originally requested as highWhat I have are written estimates for cf with direct shipping ($4433) which did NOT include the port fees at arrival which were estimated at 200-British pounds ($300-$in US money), as well as an estimate for cf without direct shipping ($3950) but this estimate INCLUDED the port feesTherefore, the comparable estimate for without direct shipping needs to have at least $removed from it so that both estimate methods are given without the port feesThis would yield $without direct shipping and $with direct shipping--a difference of $In making estimate for my original request, I assumed that the discount related to not having direct shipping would scale with the size of the shipmentThat is, the price for direct shipping would increase with the amount shipped, and this was the reason for my larger requestIf this is not the case (which seems a stretch) then the appropriate number for a refund would still be $rather than $To accept the amount of $would require that the direct shipping method became considerably cheaper as the size of the shipment increasedNote that this still does not take into account the issues I had on the day my items were packed that resulted in my having to leave fitness equipment valued at over $out of my shipment as well as the cost of purchasing seasonal clothing which was packed in the shipment rather than in our suitcases (as it would have been had we known that the shipment would take nearly months to get to usI would however agree to forgo these extra amount as long as you are willing to refund the more reasonable estimate of $as the difference between shipping options
Direct service contract signed 400cf / $5840.The slow boat service quote was never givena ballpark for 300cf was given on the amount of $4000.Slow boat service for 400cf will be $5333.We are sorry for the inconvenience and we will be more than happy to refund the difference of $
I want to update my complaint with imovegreen to reflect that they have met my request for financial recourse in a positive mannerThe complaint number is #***Please let me know if there is anything else you require from me
I am rejecting
this response because: While I appreciate the offer of $507, I believe this number is a lowI realize that imovegreen may view the number I originally requested as highWhat I have are written estimates for cf with direct shipping ($4433) which did NOT include the port fees at arrival which were estimated at 200-British pounds ($300-$in US money), as well as an estimate for cf without direct shipping ($3950) but this estimate INCLUDED the port feesTherefore, the comparable estimate for without direct shipping needs to have at least $removed from it so that both estimate methods are given without the port feesThis would yield $without direct shipping and $with direct shipping--a difference of $In making estimate for my original request, I assumed that the discount related to not having direct shipping would scale with the size of the shipmentThat is, the price for direct shipping would increase with the amount shipped, and this was the reason for my larger requestIf this is not the case (which seems a stretch) then the appropriate number for a refund would still be $rather than $To accept the amount of $would require that the direct shipping method became considerably cheaper as the size of the shipment increasedNote that this still does not take into account the issues I had on the day my items were packed that resulted in my having to leave fitness equipment valued at over $out of my shipment as well as the cost of purchasing seasonal clothing which was packed in the shipment rather than in our suitcases (as it would have been had we known that the shipment would take nearly months to get to usI would however agree to forgo these extra amount as long as you are willing to refund the more reasonable estimate of $as the difference between shipping options
Direct service contract signed 400cf / $5840.The slow boat service quote was never givena ballpark for 300cf was given on the amount of $4000.Slow boat service for 400cf will be $5333.We are sorry for the inconvenience and we will be more than happy to refund the difference of $
I got an approval to settle on the amount you requested for $783.I will send you the paperwork via email and we will process the refund
I want to update my complaint with imovegreen to reflect that they have met my request for financial recourse in a positive mannerThe complaint number is #***Please let me know if there is anything else you require from me