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Parker's Auto Sales, LLC

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Reviews Parker's Auto Sales, LLC

Parker's Auto Sales, LLC Reviews (6)

[redacted] agreed to sign for her fiancéShe did agree and signed the contract under her own free willSoon after delivery the truck developed engine problemsWe performed major diagnostics and repairs and even sent the truck to the dealerWe spent thousands on the repairs.The truck still had...

problemsWe the dealer made the customers first bank payment for good faith We then replaced the engine in the truck for thousands more and delivered the truck to the customer

Mr. [redacted] Purchased a 2008 [redacted] on Feb 10, 2017 At the time of purchase the vehicle had 176621 miles on it.
The 2008 [redacted] passed a state vehicle inspection on Feb 14, 2017.
Mr. [redacted] did purchase an extended warranty. The warranty has a 60 day waiting period as disclosed on page two...

section F. of the warranty.
Mr. [redacted] took his truck to a repair facility because of a little smoke from the exhaust without consulting us first.
The repair facility totally disassembled the engine and contacted the warranty company.
Unfortunately committing the vehicle to be repaired.
The state laws are designed to protect the customer as well as the dealer.
This is a terrible situation that could have been avoided if the customer had contacted us first prior to going to the other repair facility.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.Parker Auto Sales has yet again made false statements.  During the entire process with this company we were never notified that we had been qualified for a loan. Therefor Mr [redacted] was not asked to nor did he say he could not acquire the funds to make up the difference, But the fact is we were told many times that they "had not yet heard from the bank and should by the end of the day". This comment was said every day for a week.  On January 12th, we received a letter from a bank notifying us that we had been denied financing for an amount that was well above the amount we had agreed upon, not even including the $1500 deposit and the trade in value of our vehicle.  Parker Auto Sales response states that" a check was given to Mr [redacted] on the 9th after the original check cleared on the 8th".  That is false. Our check was cleared on January 5th, (which I have proof of), Parker Auto Sales gave a check to Mrs [redacted]  on Monday the 11th, (I have a copy of this check)  and after multiple attempts to get the deposit back. In conclusion the complaint is settled as I did receive the deposit back but only after making complaints with the Revdex.com.  I do feel that Parker Auto sales is deducing their consumers and has proven multiple times to be deceitful.
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
 
Regards,
[redacted]

The customer had a problem with the engine in his vehicle.We told the customer to get the vehicle to our shop as he did.We replaced the engine for the customer at no charge.The vehicle is not under any warranty

As a matter of business we do not leave customers deposits hanging around we do deposit all checks.After a lot of effort we did secure a loan for Mr. [redacted]. However the bank was unwilling to offer the amount of money needed.Mr. [redacted] was not able to come up with the additional money.We told Mr....

[redacted] we absolutely did not intend to keep his deposit but had to wait for his check to clear and we would return his deposit. His check cleared on the 8th and Mr. [redacted] picked up his deposit refund in the morning on the 9th.

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