Dear [redacted],Thanks for taking the time to give us feedback from your visit last Wednesday.I’m sorry for the delay in responding, it took a while to query all of the serviceStaff that interacted with you that evening. Please accept my apology for thelack of inhospitable service and the quality...
and timeliness of your meal.We appreciate when guests like you take the time and effort to let us knowif our food or service is not up to standard. When mistakes occur we aregrateful for being given the opportunity to apologize and make the appropriatecorrections.To show you how strongly we value our reputation, I have posted a credit toyour [redacted] card for the full amount of your meal. We look forward to the chanceto serve you, again, and to providing the type of experience you should expectdining at Parkers. Please ask for me the next time you are in as I would like tointroduce myself.Have a great Holiday Season,Gary N[redacted]General ManagerParkers Tavern
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Dear [redacted],Thanks for taking the time to give us feedback from your visit last Wednesday.I’m sorry for the delay in responding, it took a while to query all of the serviceStaff that interacted with you that evening. Please accept my apology for thelack of inhospitable service and the quality...
and timeliness of your meal.We appreciate when guests like you take the time and effort to let us knowif our food or service is not up to standard. When mistakes occur we aregrateful for being given the opportunity to apologize and make the appropriatecorrections.To show you how strongly we value our reputation, I have posted a credit toyour [redacted] card for the full amount of your meal. We look forward to the chanceto serve you, again, and to providing the type of experience you should expectdining at Parkers. Please ask for me the next time you are in as I would like tointroduce myself.Have a great Holiday Season,Gary N[redacted]General ManagerParkers Tavern
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]