I called this company less than 10 mins after placing an order for the WRONG item. The Customer Service Rep informed me that the order was canceled and a confirmation email would be sent in a few minutes. When I did not receive the confirmation email, I phoned again and was informed that the order could NOT be canceled. I am disputing this charge at my bank account and will return the items postage due to Wolverine and never order from them again.
I called this company less than 10 mins after placing an order for the WRONG item. The Customer Service Rep informed me that the order was canceled and a confirmation email would be sent in a few minutes. When I did not receive the confirmation email, I phoned again and was informed that the order could NOT be canceled. I am disputing this charge at my bank account and will return the items postage due to Wolverine and never order from them again.