Parkland Respiratory Care Ltd

To whom it may concern In regards to ID # [redacted] , customer [redacted] who came in on Oct [redacted] and received a minute Body Massage with free 30min foot massage all for $40, we are truly sorry for her experience at our place of business and want to personally apologize on behalf of the manager who was working that evening in addition to her English being limited Please understand that it is our utmost stride to give everyone exceptional service at all timesThe people who work at our place of business work very hard and are heavily dependent on Tips as their main source of incomeTo give someone 15% gratuity is customary for most institutions, such as restaurants, Bars who normally just wait on multiple customers for 30-Seconds at a time and check up on you and their multiple customers here and thereWe just want to explain that our service is one person performing 60min body +30min Foot massage of unconditional human labor and we are very sorry that they person who you had encountered (not the person who provided you the Massage service) did not convey that message in such manner as there English is limited, and we sincerely apologize for this incident and hope that you will not hold this against usPlease know that while we are not able to refund you the $for the 60min body Massage service along with Mins Free Foo t massage that you received, but we are willing to refund you back your tip of Six Dollars ($- 15% tip) and hope that we can put this matter behind usThank you again for giving our spa a try.?

To whom it may concern In regards to ID #***, customer *** *** who came in on Oct *** and received a minute Body Massage with free 30min foot massage all for $40, we are truly sorry for her experience at our place of business and want to personally apologize on behalf of the manager
who was working that evening in addition to her English being limitedPlease understand that it is our utmost stride to give everyone exceptional service at all timesThe people who work at our place of business work very hard and are heavily dependent on Tips as their main source of incomeTo give someone 15% gratuity is customary for most institutions, such as restaurants, Bars who normally just wait on multiple customers for 30-Seconds at a time and check up on you and their multiple customers here and thereWe just want to explain that our service is one person performing 60min body +30min Foot massage of unconditional human labor and we are very sorry that they person who you had encountered (not the person who provided you the Massage service) did not convey that message in such manner as there English is limited, and we sincerely apologize for this incident and hope that you will not hold this against usPlease know that while we are not able to refund you the $for the 60min body Massage service along with Mins Free Foo t massage that you received, but we are willing to refund you back your tip of Six Dollars ($- 15% tip) and hope that we can put this matter behind usThank you again for giving our spa a try

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedI would like the tip refundedThank you for your time.
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedI would like the tip refundedThank you for your time.
Sincerely,
*** ***

To whom it may concern In regards to ID #***, customer *** *** who came in on Oct *** and received a minute Body Massage with free 30min foot massage all for $40, we are truly sorry for her experience at our place of business and want to personally apologize on behalf of the manager
who was working that evening in addition to her English being limited Please understand that it is our utmost stride to give everyone exceptional service at all timesThe people who work at our place of business work very hard and are heavily dependent on Tips as their main source of incomeTo give someone 15% gratuity is customary for most institutions, such as restaurants, Bars who normally just wait on multiple customers for 30-Seconds at a time and check up on you and their multiple customers here and thereWe just want to explain that our service is one person performing 60min body +30min Foot massage of unconditional human labor and we are very sorry that they person who you had encountered (not the person who provided you the Massage service) did not convey that message in such manner as there English is limited, and we sincerely apologize for this incident and hope that you will not hold this against usPlease know that while we are not able to refund you the $for the 60min body Massage service along with Mins Free Foo t massage that you received, but we are willing to refund you back your tip of Six Dollars ($- 15% tip) and hope that we can put this matter behind usThank you again for giving our spa a try.?