Parkland Trading

Sealing of stamped concrete is a very tricky processIn a perfect world sealing stamped concrete should be done at 70degrees and no direct sunlightBeing that we don't live in a perfect sometimes sealing of concrete has to be done once slab is prepared and ready for sealingWe sealed this
customer home this year as a resealing procedure The day was a little warm but the surface of the concrete was within the temp guidelines set forth by sealer companyThe following week customer called stating they had some bubbling of the sealerIn the past we use to wipe bubbles out with xyleon which is a paint thinner chemicalWe have learned over the years that adding this chemical to slab does more bad than goodHad explained to customer the best procedure for bubbling is to allow them to popOnce they pop they will cure with rest of padCustomer became irate and starting threatening to call Revdex.comAny job we reseal we try are best to do in optimal conditions but there are times the sealer will still bubbleEvery customer who has bubbling we explain this in full before sealing job

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The company's statements about the amount of sunlight on the two areas are incorrect If the proprietor had bothered to come out and inspect the job he would know that … he has not been here in a year and a half, the date of the original job The current response is nothing more than excuses for a sloppy job Their services for the resealing working, in so far as the quality of the of the work is concerned, were worthless The only response to my repeated request for them to come out and talk to us about the project were unreturned phone calls and emails I am done talking about this matter Do not contact me again I will never do business with this company again nor will I recommend them to anyone I know.Regards,*** ***

The type of sealer we use can be applied in direct sunlight if chosen. Blistery is a very rare case with this sealer. As customer states we also sealed his patio, including in this price and nothing happen to the patio. The patio is actually in the middle of yard with no shade, compared  to walkway which has the home to shade it. Again we do not recommend to seal over fresh coat or do we recommend any longer to add thinner to remove bubbles. Adding thinner damages the concrete. We recommend for them to wear normally, which over time they will be a smooth finish.