Parknpool Corp

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, Once spring is received, everything will be satisfactory and we will close the complaintI've looked at your [redacted] page, I've seen where people have had to wait in the past as well [redacted] ***

***,You just emailed me to verify if I has sent out the refund check to you for the customs payment you made to my company I informed you that YES the refund had been sent out in check form to you on 2/29/2016.We have spoke on the phone numerous times about this order and each time you sound fine and agreeable to the answers to your concerns If you need to please call me[redacted]

,Please see above for your shipping details.Please except my apologizes in the re-location of the manager who originally stated that ParknPool could delivery product to your doorstep in [redacted] .***, as you know it is not that simple Yes, it has taken us several conversations back and forth to figure out a freight forwarder for you, but we did figure it out.Again, I cannot apologize enough for all the time it took to get all of our "I"'s dotted and our "T"'s crossed so that you could actually receive your product you purchased.Thank you so much for your business and I hope we can help you out with another project in the future now that we know how shipping to [redacted] all works[redacted]