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Parkview Kennels

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Parkview Kennels Reviews (1)

Review: My husband and I were not contacted when our dog soiled his bed. The owner claimed that it was soiled and unable to be washed in a machine. I was not contacted while on vacation as to whether she could hold the bed for me. I do not appreciate that more efforts were not made to clean the bed. Also upon pickup our leash was not able to be located by staff. Within the week, I contacted the owner and she said she had located the black Flexi leash with the worn handle and would send it free of charge via USPS. We picked up our dog on June 27th, 2016 and though it is July 19, we have yet to receive the leash in the mail. I am out at least $40 due to carelessness on the part of the business. I never have these sorts of problems with the other kennel at which we board our dog.Desired Settlement: I would like to either receive my black Flexi leash in the mail or be sent a new one. The owner needs to keep her word. If she said she found the leash and would mail it to us, I should expect to have received it by now. As fas as the dog bed cost goes, she claimed it was part of the contract that the kennel is not responsible for items left at the kennel. I would like to be sent a copy of the agreement and receipt and accept that I will just have to buy a new bed. I will not be using this business in the future.

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Description: PET GROOMING

Address: 2180 Ridge Avenue, Library, Pennsylvania, United States, 15129

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