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Parkview Orthopaedic Group, SC

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Reviews Parkview Orthopaedic Group, SC

Parkview Orthopaedic Group, SC Reviews (1)

Initial Business Response /* (1000, 5, 2015/06/25) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX [redacted]
Contact Email: [redacted]@parkviewortho.com
6/17/15 After researching the patient's account I could see that the Assistant (enc#XXXXXXX)and the Doctor(encounter...

XXXXXXX)were both paid by [redacted] Shield as if they were the assistant in surgery. The representative for [redacted] has reprocessed both claims. The assistant's encounter XXXXXXX will reprocess without the $1500.00 deductible. The patient will now have an allowable/deductible of $227.29 and [redacted] will request a refund of $160.80 from Parkview Orthopaedic Group.
6/25/15 I called [redacted] XXX-XXX-XXXX due to reprocessing still inaccurate for the surgery.The representative Rachel reference #X-XXXXXXXXXX can see that the claim was reprocessed without the AS modifier for the assistant. Even though this was reprocessed their system still processed as if it was the assistant and not the doctor. The representative will send both claims to the manual department at [redacted] for immediate reprocessing. The assistant would have been paid $227.29 that all was applied to the patient deductible. The patient already paid $181.84 on the encounter for the assistant leaving a balance of 45.45 on the assistant and the $1500 deductible is removed.
Husband [redacted] JR encounter XXXXXXX has a credit for ck #XXXXXXXXXX for $20.Both patient's names areon the check. The $20 credit is transferred to the account of wife [redacted].
The patient will receive a corrected bill within two weeks reflecting the adjustments.
Initial Consumer Rebuttal /* (3000, 7, 2015/06/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This situation is just another example of them not knowing what they are doing. This has nothing to do with my complaint of them receiving our money and not giving credit. In this situation, my health insurance paid them and Parkview sent me to claims. If I am not mistaken, they were double paid and they are probably going to bill me again.
The original complaint was Parkview not giving me credit for payments which were electronic transfers through my bank. I would really like this to go to court where a judge can decide and see their ineptitude and give me full credit for all I have paid because it's obvious they cannot and will not correct this.

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Address: 7600 W College Dr # 3, Palos Heights, Illinois, United States, 60463-2199

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