Parkway Dental

Dear Sir or Madam,We have reached out to [redacted] , and he stated that he did pay income taxes so we are unsure why he would not have received the tax credits.We do not guarantee tax credits and our contract clearly states "Buyer understands that tax credits are credits against buyers income tax liabilityIn the Event that buyer does not have a income tax liability then the tax credits will not be available to buyerIf you have any questions please contact a tax professional." Based on this we request this complaint be closed and removed.However we are committed to providing the very best customer service and we are continuing to work with the customer, he is to follow up and fax his tax returns in to the company at ###-###-#### so that we can have them reviewed by an accountant and provide him guidance on how to get his tax credits.Sincerely,Customer Service Department###-###-####

We are having issues reaching *** ***If he can please call our office at ###-###-####, we are committed to working with him to try and resolve any issuesIf he calls our office after hours if he could provide three dates and times that he will available we will reach out to him. Sincerely,Customer Service Department###-###-####

Dear Sir or Madam,We are committed to outstanding customer service, for us to review any issue you may be having we need to substantiate your claimsPlease submit your utility bills from months prior to the system installation and months after the system installation so that we can evaluate themThese can be faxed to ###-###-####.Sincerely,Customer Service Department###-###-####

Dear Sir or Madam,We are sorry to hear that you are having issues with your systemOur technician did a service call on the system and everything was operating correctlyIf you would like we can review your power usage if you would submit your utility bills from months prior to the system
installation and months after the system installation so that we can evaluate themPlease fax your utility bills to ###-###-####.Sincerely,Customer Service Department###-###-####

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Your salesman lied to me and other customers , we need to meet after work and you need to compensate me and other custome fir the damage you caused in our credit score. Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I do not accept there answermy light bill from August is $also I have lived here for only monthswhen I checked with the electric company about June to July there was only a $differenceThey need to come and remove it
Regards,
*** ***

Dear Sir or Madam,We have reached out to [redacted], and he stated that he did pay income taxes so we are unsure why he would not have received the tax credits.We do not guarantee tax credits and our contract clearly states "Buyer understands that tax credits are credits against buyers income...

tax liability. In the Event that buyer does not have a income tax liability then the tax credits will not be available to buyer. If you have any questions please contact a tax professional." Based on this we request this complaint be closed and removed.However we are committed  to providing the very best customer service and we are continuing to work with the customer, he is to follow up and fax his tax returns in to the company at ###-###-#### so that we can have them reviewed by an accountant and provide him guidance on how to get his tax credits.Sincerely,Customer Service Department###-###-####

RE:ID #[redacted]Dear Sir or Madam,This customer contacted our office and it is our understanding that they  did not receive as much of a Tax Credit as they believed they  would. Our contract states that any tax credits are estimates and the customers is responsible for...

understanding tax credits as they pertain to their situation and should seek advice from a tax professional.As a matter of offering the highest level of customer satisfaction we tried to work  with the customer to offer them a partial refund. During this  process  we found that the customer was not  working with us in good  faith, every  time we agreed  to the customers' demands they,would then decline their own recommended resolution and request more.Sincerely,Customer Service Department[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
My complaint is not that the system is working improperly.  I am sure that it is.  I feel that I was not sold the correct system for the size of my home.  I was duped into thinking that this system would be sufficient and it is not.  There is a huge process involved if I want to expand my system.  I feel that this is the company's process so that customers incur more costs than to just put in the appropriate sized system in the first place.  They play off of the fact that there is sticker shock at the larger system and that if they convince you to go with the lower system they will get your business and then you will want to upgrade later.  That I see as a scam and poor business practice.  Sending them copies of my [redacted] bill will not make one bit of difference.  My goal is to have on record the way this company does business.  I also called multiple times with no call back from this company.  Please, no one make the same mistake as I did.  Do not use this company.  There is plenty of competition out there for you to make a better choice.
Regards,
[redacted]

[redacted] Dear Revdex.com, We are responding to the complaint filed by Mrs [redacted] did phone our office regarding a crown placed by Dr [redacted] on 9/20/2005. [redacted] stated that she has seen a different...

office and that they recommended that the crown placed in 2005 should be adjusted. We offered to see [redacted] in our office the same day that she called; however, she insisted that we do not charge her anything. We explained that we have not seen her in our office since 2005, 10 years, and that there would be a fee for an exam however, if the crown only needed an adjustment, we would complete that free of charge. We explained to [redacted] that we do warranty crowns but part of the warranty includes being seen by our Dentists on a 6 month or yearly basis so we can monitor the work that our office completed. A limited exam is necessary since we have not seen [redacted] in 10 years. We also had explained to [redacted] that the Dentist might even opt to not charge her for an exam (office visit) but that was at his discretion once he diagnosed the issue. She wanted a 100% guarantee that there would be no charges whatsoever and we could not give that guarantee over the phone. At no point did we refuse to see Ruth. Please contact our office with any questions regarding this complaint. Thank you, [redacted]

Dear Sir or Madam,We reached out and spoke with Mr. [redacted] on 6-2-15. We will need to schedule a call outside of business hours to accommodate his work schedule. We are currently working with him to provide  a resolution to his issues.Sincerely,Customer Service Department

We are sorry to hear that you are upset with your system. We were contracted to install a 4.8kw system which was completed. In addition to this we sealed the duct work in the home which should provide some incremental savings on the utility bills.We would be happy to review the customer's utility...

bills to insure that the system is working properly. If you would like us to review please fax your utility bills to ###-###-####.Sincerely,Customer Service Department###-###-####