Parkwood just finished installing my new pool in Delray BeachThey did a tremendous jobWe're in time, budget and schedule! I'm in the construction industry as my profession and understand the complications that can happen, however, Parkwood is the utmost professional for design, turn key product install and the entire process from start to finishIf you live in South Florida this company is the only one to use!!!
Park wood designed and built my new poolTheir staff and crew were professional and timelyIn particular [redacted] has handled every aspect in a timely mannerI highly recommend them
My Father past away on August 15, It had to be one of they most difficult times in my life Not only did I have to deal with my dads passing, his house needed a lot of work and was not liveable because he didn't take care of itI also had to run a business so I had to work even the day before I buried him When my father was in the hospital we discussed putting a pool in his house which was about to be willed to me It was a very emotional time for my wife and I As soon as we put him into hospice I started working on his house We hired family and family friends to remodel the kitchen, bathrooms, and floors This was a mistake, no one did the work quick enough or good enough so I had to end up staying at my mothers for a little over a month I decided to let go of the friends and family and really start taking control of this stressful situation Every project was absolute ***Didn't even have time to mourn my dad as I was to busy managing the professionals because they were leaving their tools and trash all over the house, not showing up for days and actually arguing with me about what I hired them to do I was like is this for real? So things started finally taking place on the remodeling and my wife and we are ready to attack the pool We did quite a bit of research on different pool companies and I have to say this was the most intimidating We already know contractors have a bad reputation but pool companies can be down right ruthless Stories about how they take your money and leave you with a big hole in the ground and of course everything I have experienced with the remodeling of my dads house, hiring a pool company was by far the biggest decisions I had to make and already had my guard up before I met with anyone I started networking and Parkwood came up among others We called Parkwood and they sent us *** At first I was not pleasant to herI was quite arrogant and acted like I knew more then her, I was ready to make her leave before she even got started but she kept her composure and now I think about she is brilliantShe was able to get me to finally start listening and the pool learning process began Of course I met with a few other companies and liked maybe one other but I always remembered [redacted] and wanted to meet with her again [redacted] come back to the house and was very well prepared She had everything we discussed on paper with pricing and a computer 3d Imagine of our poolBy now I was more educated on the pool building process so instead of looking at her like she was trying to sell me I had a better understanding about her processShe showed us the proposal and how much it would cost and then started working with us on what we can afford We finally come to agreement but before I signed the contract and paid the 10% she advised if I didn't have enough electricity and if I had muck or rock in the ground there can be some unfortunate added costI appreciated being told this from the very start rather then having a costly surprise, she was also was very confident in Parkwood which put my wife and I at ease Before she left she gave us a number to a fence guy named [redacted] who we ended up hiring I have to tell you out of all the pool companies Parkwood was the only one that moved things around so we could afford it The others wouldn't work with us at all, like Pool Images and pool builders didn't even make it out to my house, they never got passed [redacted] phone interviewThree weeks went by and we get a call from Todd, dude is a tripHe went over every detail with me and how things were going to be broken down from start to finish Todd was great,he answered all my questions and managed the whole building of the poolI just sat back and watched the pool get built, it was amazing Todd also help us with the alarms and made sure [redacted] the fence guy was coming out on the days he said I didn't have to do anything except right checks and text Todd if I had a question Even to this day when I have question after I have fully paid for the pool Todd still responds What could have been the worse experience of the remodeling of my dads house became quickly the best A business like Parkwood needs to be recognized on how a healthy business should be ran My pool had no hiccups and I can foresee if it did they would of handled it in a organized and professional manner We want to thank Parkwood Pool and Pavers for my brand new beautiful pool I honestly want to be a referral to your company, I couldn't have been more pleased If any one is on the fence please have them call me I have a story to tell that would make your new customer feel comfortable about using your services Best Wishes to the Parkwood Family, [redacted]
Parkwood created my beautiful pool ecaxtly as shown on the 3D design they created for meIt is a truly spectacular retreatThe employees were very skilled and very professionalThe pavers around the pool especially are truly beautiful and the tight installation of every curve and cutout denote experienced workmanship
Very unprofessional and poor quality work Company has changed names and ownership structure to hide past litigation Stay away from this company
Parkwood just finished installing my new pool in Delray BeachThey did a tremendous jobWe're in time, budget and schedule! I'm in the construction industry as my profession and understand the complications that can happen, however, Parkwood is the utmost professional for design, turn key product install and the entire process from start to finishIf you live in South Florida this company is the only one to use!!!
Park wood designed and built my new poolTheir staff and crew were professional and timelyIn particular [redacted] has handled every aspect in a timely mannerI highly recommend them
My Father past away on August 15, It had to be one of they most difficult times in my life Not only did I have to deal with my dads passing, his house needed a lot of work and was not liveable because he didn't take care of itI also had to run a business so I had to work even the day before I buried him When my father was in the hospital we discussed putting a pool in his house which was about to be willed to me It was a very emotional time for my wife and I As soon as we put him into hospice I started working on his house We hired family and family friends to remodel the kitchen, bathrooms, and floors This was a mistake, no one did the work quick enough or good enough so I had to end up staying at my mothers for a little over a month I decided to let go of the friends and family and really start taking control of this stressful situation Every project was absolute ***Didn't even have time to mourn my dad as I was to busy managing the professionals because they were leaving their tools and trash all over the house, not showing up for days and actually arguing with me about what I hired them to do I was like is this for real? So things started finally taking place on the remodeling and my wife and we are ready to attack the pool We did quite a bit of research on different pool companies and I have to say this was the most intimidating We already know contractors have a bad reputation but pool companies can be down right ruthless Stories about how they take your money and leave you with a big hole in the ground and of course everything I have experienced with the remodeling of my dads house, hiring a pool company was by far the biggest decisions I had to make and already had my guard up before I met with anyone I started networking and Parkwood came up among others We called Parkwood and they sent us *** At first I was not pleasant to herI was quite arrogant and acted like I knew more then her, I was ready to make her leave before she even got started but she kept her composure and now I think about she is brilliantShe was able to get me to finally start listening and the pool learning process began Of course I met with a few other companies and liked maybe one other but I always remembered [redacted] and wanted to meet with her again [redacted] come back to the house and was very well prepared She had everything we discussed on paper with pricing and a computer 3d Imagine of our poolBy now I was more educated on the pool building process so instead of looking at her like she was trying to sell me I had a better understanding about her processShe showed us the proposal and how much it would cost and then started working with us on what we can afford We finally come to agreement but before I signed the contract and paid the 10% she advised if I didn't have enough electricity and if I had muck or rock in the ground there can be some unfortunate added costI appreciated being told this from the very start rather then having a costly surprise, she was also was very confident in Parkwood which put my wife and I at ease Before she left she gave us a number to a fence guy named [redacted] who we ended up hiring I have to tell you out of all the pool companies Parkwood was the only one that moved things around so we could afford it The others wouldn't work with us at all, like Pool Images and pool builders didn't even make it out to my house, they never got passed [redacted] phone interviewThree weeks went by and we get a call from Todd, dude is a tripHe went over every detail with me and how things were going to be broken down from start to finish Todd was great,he answered all my questions and managed the whole building of the poolI just sat back and watched the pool get built, it was amazing Todd also help us with the alarms and made sure [redacted] the fence guy was coming out on the days he said I didn't have to do anything except right checks and text Todd if I had a question Even to this day when I have question after I have fully paid for the pool Todd still responds What could have been the worse experience of the remodeling of my dads house became quickly the best A business like Parkwood needs to be recognized on how a healthy business should be ran My pool had no hiccups and I can foresee if it did they would of handled it in a organized and professional manner We want to thank Parkwood Pool and Pavers for my brand new beautiful pool I honestly want to be a referral to your company, I couldn't have been more pleased If any one is on the fence please have them call me I have a story to tell that would make your new customer feel comfortable about using your services Best Wishes to the Parkwood Family, [redacted]
Parkwood created my beautiful pool ecaxtly as shown on the 3D design they created for meIt is a truly spectacular retreatThe employees were very skilled and very professionalThe pavers around the pool especially are truly beautiful and the tight installation of every curve and cutout denote experienced workmanship
Hello Reports attached